David Lennox
David Lennox at Lithia Hyundai of Reno
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David Lennox

F&I Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.5
321 Reviews

Dealership Experience

11 yrs, 11 mos

Industry Experience

31 yrs, 3 mos

Languages Spoken

English English

4.5

321 Reviews

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321 Reviews of David Lennox

June 02, 2024

Dealership Rating
Employee Rating

Never returned phone calls. Never spoke to me concerning interest rates. Used my credit because I was co-signed on loan. Turned out after reading docs I am responsible owner of More

by HARDISON_FAMILY3
Service Communication
Recommend Dealer
No

Other Employees Tagged: Devin Rogers , Levon or levi

Jun 05, 2024

Lithia Hyundai of Reno responded

Hello, Thank you for reaching out about your experience with the communication and loan process. We would like to discuss this further with you directly in order to address the questions you may have regarding your experience. Please contact me at your convenience so that I may be of further assistance. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

May 28, 2024

Dealership Rating
Employee Rating

Dealer said I would get a tax credit for buying hybrid car, I told him he was wrong, he said it was new credit for 2024. I was right he was wrong. No credit for hybrid only for ev and plugin hybrid and on More

by MARYINMAMMOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

May 29, 2024

Lithia Hyundai of Reno responded

Mary, we appreciate your feedback. We'll ensure our team receives the necessary training to provide accurate information in the future. Thank you for bringing this to our attention!

May 15, 2024

Dealership Rating
Employee Rating

I haven’t used services yet. Only dealership on buying my car. Only know until July More

by INSERRAB05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wes Wilson

May 17, 2024

Lithia Hyundai of Reno responded

Hello, Thank you for purchasing your vehicle at Lithia Hyundai of Reno. Until your next service visit, safe travels!

May 01, 2024

Dealership Rating
Employee Rating

Reno Hyundai has been great as whenever I’ve had a question or issue someone has always helped or gotten me the answer I needed. More

by DOGFOREVER2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2024

Lithia Hyundai of Reno responded

We're glad to know that our team at Lithia Hyundai of Reno has been able to assist you whenever needed. We strive to provide our guests with excellent customer service. Until next time, safe travels!

April 17, 2024

Dealership Rating
Employee Rating

Love Lithia Hyundai of Reno! I’ve purchased two cars from them and they taken excellent care of me each time! If I’m ever in the market for another vehicle, I’ll definitely be a More

by KEONA_92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Lithia Hyundai of Reno responded

Keona, we're so glad to know you've had positive experiences with us at Lithia Hyundai of Reno! We appreciate your loyalty and look forward to assisting you in the future. Safe travels until then!

April 12, 2024

Dealership Rating
Employee Rating

Tony and all the staff at the dealership were a delight to work with. We had a great experience and they made the car purchase super quick and easy. More

by LESA.MELLIS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach, Devin Rogers

Apr 15, 2024

Lithia Hyundai of Reno responded

We're so glad to know that Tony and our team at Lithia Hyundai of Reno made your car buying experience quick and easy. We wish you many memorable miles ahead. Until next time, safe travels!

April 07, 2024

Dealership Rating
Employee Rating

Extreme high-pressure sales techniques in the sales department with the exception of Dan Dunham. In the service department some advisors recommend 8000 mile tire rotations for my Hyundai ionic five whi More

by Ampitup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Thomas, Dan Dunham

Apr 09, 2024

Lithia Hyundai of Reno responded

I'm sorry to read about your experience. We certainly don't want anyone feeling pressured during their visit and we aim for consistency in our service department's advice. I'd like the opportunity to address these concerns directly with you, so please reach out when it suits you best. My goal is that we can work towards a resolution together and improve your experience with us moving forward. Thank you, Andrea McGiffin - Customer Relations Manager - 775-682-3368 - andreamcgiffin@lithia.com

March 23, 2024

Dealership Rating
Employee Rating

Love the service, very helpful, open and nice. Efren answered all our questions efficiently and timely. Was very happy with entire experience! More

by trbentley2006
Recommend Dealer
Yes
Mar 25, 2024

Lithia Hyundai of Reno responded

We're so glad to know you had a positive experience with our team at Lithia Hyundai of Reno. Your feedback about Efren's efficient service is greatly appreciated! Enjoy your new ride and thanks for choosing us!

February 12, 2024

Dealership Rating
Employee Rating

Excellent service each & every time I have bought a vehicle there.....Extremely professional, listened to what my needs & wants were! More

by WLMORRISON2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Mathew Reed, Joshua Clunie , Joshua Clunie, Mathew Reed

Feb 13, 2024

Lithia Hyundai of Reno responded

We're delighted to know that you've consistently had excellent experiences with us at Lithia Hyundai of Reno. We always strive to listen and meet our customers' needs and wants. Thanks for your support!

January 29, 2024

Dealership Rating
Employee Rating

Very personable and knowledgeable with zero pressure. After the sale he is still available and very helpful More

by tazlady911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Levi Williams

Jan 30, 2024

Lithia Hyundai of Reno responded

We're glad to know you had a positive experience with our team at Lithia Hyundai of Reno! We always aim for zero pressure and continuous support even after the sale. Thanks for your review and support.

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