The overall experience was good, but upon checking my
financing the next day, i learned that the dealership put in a $2000 charge for KARR security, which I did not ask for, and was told in the beginning
financing the next day, i learned that the dealership put in a $2000 charge for KARR security, which I did not ask for, and was told in the beginning that it would be $300...it's a known revenue generator for car dealerships, it's scam and a way to take advantage of customers. I made the error of sy I hadn't bought a car in 20 years, and I fel they took advantage of my naivety. It's shmeful way to do business...I would NEVR buy a car from 777 Nissan again, EVER!
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by djvortexlv
Verified Customer
Verified Customer
May 29, 2025 -
777 Nissan responded
Hello,
Thank you for taking the time to share your experience. We're genuinely sorry to hear about the concern regarding the KARR security charge and how this has affected your perception of our dealership. This is not the type of experience we strive to provide, and we understand your frustration — especially if you felt misled or taken advantage of.
We take matters like this seriously and would appreciate the opportunity to look into this further and make things right. Please contact me directly at 725-696-0716 or angelab@777nissan.com, so we can discuss your situation in detail.
We value all feedback and use it to improve how we serve our customers. Thank you again for bringing this to our attention.
Sincerely,
Customer Relations Manager
777 Nissan
I had a great experience with supportive and caring
staff. Thank you Nissan for everything!
I will definitely recommend your dealership.
staff. Thank you Nissan for everything!
I will definitely recommend your dealership.
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by Realdancemomsintl
Verified Customer
Verified Customer
May 04, 2025 -
777 Nissan responded
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our supportive and caring team. Your recommendation truly means the world to us. We're grateful you chose us, and we're always here if you need anything in the future!
May 04, 2025 -
777 Nissan responded
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our supportive and caring team. Your recommendation means a lot to us, and we're truly grateful you chose our dealership. We're always here if you need anything in the future!
El personal muy atento, amiable y sobre todo ayuda mucho
al personal para adquirir un vechiculo
al personal para adquirir un vechiculo
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by ANGELITO.ROB
Verified Customer
Verified Customer
Apr 30, 2025 -
777 Nissan responded
Muchas gracias por tus amables palabras! Nos alegra saber que nuestro equipo te brindó un excelente servicio y fue de ayuda en el proceso de adquisición de tu vehículo. Nos esforzamos por ofrecer una experiencia amigable y sin presiones, y es genial saber que lo logramos contigo. Apreciamos mucho tu recomendación y esperamos verte pronto.
Everyone was very friendly, helpful, and ensure that our
experience was a good one. Everyone make sure all of our questions was answered and was very nice.
experience was a good one. Everyone make sure all of our questions was answered and was very nice.
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by eboneyhines
Verified Customer
Verified Customer
Apr 22, 2025 -
777 Nissan responded
Thank you so much for your kind words! We're thrilled to hear that our team made your experience a positive one. Providing friendly and helpful service is what we strive for, and we're glad to know all your questions were answered. We truly appreciate you taking the time to share your experience and hope to welcome you back again soon!
Had a pleasant experience purchasing vehicle.
Highly recommend this dealership to friends and family. Thanks to all!
Highly recommend this dealership to friends and family. Thanks to all!
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by shregalado
Verified Customer
Verified Customer
Apr 06, 2025 -
777 Nissan responded
shregalado, Thank you so much for your kind words! We're so glad you had a great experience with us. We truly appreciate your recommendation and look forward to serving you, your friends, and family in the future!