David Dykema
David Dykema at Ron Tirapelli Ford

David Dykema | Page 3

Service Manager

Ron Tirapelli Ford

4355 W Jefferson St
Shorewood, IL 60404

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4.4
30 Reviews
4.4

30 Reviews

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30 Reviews of David Dykema

October 30, 2023

Dealership Rating
Employee Rating

First time using mobile home service. Saved time going to dealership. Highly recommend using this service More

by ewlricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Ron Tirapelli Ford responded

Thank you for the great review. We encourage more customer to take advantage of the convienence of the mobile service experience. Tom

October 23, 2023

Dealership Rating
Employee Rating

This dealer will not honor their own “we owe” for products that our brand new vehicle was missing. The management is rude and just hangs up the phone when you catch them in a lie. They never call bac More

by ZMUILENBURG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Wilkosz , Dan Brown, Sales team Alex- 1 star. Sales manager - 1 star

Oct 23, 2023

Ron Tirapelli Ford responded

Mr.Muilenburg, I appologize you ar so upset. Our records show that everything promised to you was already performed. I would appreciate if you could give me a call to review the situation. You can contact me directly on my direct number 815-460-3910. Thanks in Advance Tom Conlin General Manager

October 18, 2023

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Employee Rating

Bought my car in 2014, never had reason to go anywhere else for service. First rate service department More

by wolfmeissner2065
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 16, 2023

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They were able to get me in for service on short notice. I had to change my appointment at the last minute because I was going to be 30 minutes late. This was no biggie, they got me in and out quickly. Ver More

by Doug Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Wilkosz , Kelly Cabay, Mike Schon

August 15, 2023

Dealership Rating
Employee Rating

They did some work on my truck and when i picked it up, the truck had a loud tick. Ended up that the tech replaced sparkplug and never connected the spark plug wire on 2 cylinders More

by Jc_tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Wilkosz , Kelly Cabay, Mike Schon

June 29, 2023

Dealership Rating
Employee Rating

Never have recall parts in stock The waiting time to change oil it’s an hour And after driving off from the spot, they parked my car went back to ask a question and I’ve noticed a big spots of oil on More

by marzenanowik77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Wilkosz

June 06, 2023

Dealership Rating
Employee Rating

Always receive excellent service from this dealership. Prompt, friendly & always helpful! Bought my last 2 cars from them & will continue to do so! More

by Doede
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Wilkosz , Kelly Cabay, Mike Schon

May 12, 2023

Dealership Rating
Employee Rating

Customer service is very good explains all issues and are very prompt with taking care of the customers More

by Dabgmca75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Wilkosz , Kelly Cabay, Mike Schon

April 12, 2022

Dealership Rating
Employee Rating

Was very pleased with the way my issue was dealt with recently. Matt, Ed,& Dave all teamed up to resolve an issue with my daughter's car I took in. More

by SteveB724net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt& Ed

April 19, 2019

Dealership Rating
Employee Rating

Terrible Experience Bought my vehicle in for warranty work. I waited for two months minimum for a sync 3 module to come in for of my vehicle. When the part came in I rece More

by mookdadg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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