David Balkus
David Balkus at Patrick Volkswagen

David Balkus | Page 3

Sales Consultant

Patrick Volkswagen

519 Washington Street
Auburn, MA 01501

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41 Reviews

Dealership Experience

10 yrs, 4 mos

Industry Experience

30 yrs, 7 mos

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rated

41 Reviews

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41 Reviews of David Balkus

May 24, 2021

Dealership Rating
Employee Rating

We bought our first VW from Patrick Volkswagen in May, 2021. We worked with David Balkus on the deal and he was always professional, personable, knowledgeable, and very helpful in securing us the car that More

by MW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Patrick Volkswagen responded

Hello and thank you so much for your business with David and our sales team! We truly appreciate your feedback and hope you're loving your new VW so far. Please feel free to reach out with any questions and have a great rest of your week!

March 25, 2021

Dealership Rating
Employee Rating

Purchased a 2021 Atlas paid and approved VW credit. The dealer refuses to return my emails, social media messages. The Dealer refused to release the vehicle with a temp tag. VW has open investigation and More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 25, 2021

Patrick Volkswagen responded

Good morning, As we've been discussing, the vehicle was marked sold in January, to you. We waited a month for the paperwork to be returned to us from you, and an additional two weeks to get the electronic transfer. We cannot send the registration paperwork to get done until we've received all of the aforementioned moving parts. That being said, and out of state registration takes around a month, and we're still looking at around a week's time from now for it to get back. We are not allowed to issue temp tags. As I've been discussing with you through both social media and email, we appreciate your patience and your business. Out of state registrations have always been slower than we'd like to see, but especially since COVID. I hope you can appreciate that Patrick VW has done everything to try to get you behind the wheel of your new vehicle in a timely manner and gain no benefits from putting that off. We look forward to getting your registration back and seeing you take your Atlas home. Thank you for your patience and please reach out with any additional questions. Respectfully, Michelle

Mar 25, 2021

Patrick Volkswagen responded

Hi Alec, Thank you for your response. I absolutely understand, and would like to apologize for any lack of communication on our end. As I mentioned, we gain absolutely nothing by delaying your car getting to you, and we are genuinely excited for you to be getting your new Atlas. I do understand that lack of communication is frustrating and I apologize. Moving forward, we should be seeing that registration in about a week or so, and we will absolutely be reaching out to you at the point to get your vehicle home. Please let me know if there are any other questions that I can answer for you. Respectfully, Michelle

Mar 25, 2021

AJ responded

Hi Michelle Thanks for the explanation, had this been explained throughout the process we would not be sitting here on Dealerrater.com publicly discussing the sales process. So since we are here now, the lack of communication and transparency after contracts signed and money received has been the largest issue. A simple call or explanation to my numerous emails would have been sufficient. Yes we communicated on social media and still no one contacted us to tell us anything. So how are we suppose to think. Thanking you in advance for your reply, Alec

March 19, 2021

Dealership Rating
Employee Rating

Great group of people working there at Patrick Volkswagen. David was my salesperson, and he made sure to make me feel comfortable, and made good use of the time I spent with him. It's very much so More

by Jakep1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Patrick Volkswagen responded

Hi, Jake! We're thrilled to hear about your experience with David and our sales team. Wishing you many safe and happy miles on the road ahead! Enjoy your week!

March 14, 2021

Dealership Rating
Employee Rating

Great experience buying for a new 2021 Arteon by working with both Dave and Seth. They got me in to the perfect car (for me), and worked hard to structure a great deal as well... Great guys, great dealers More

by BH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Ruttencutter

Mar 17, 2021

Patrick Volkswagen responded

Hello! We're thrilled to hear about your experience with our sales and service teams! Thank you for your continued business and for taking the time to leave a review. We hope you're loving your new Arteon so far!

February 28, 2021

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Employee Rating

David Is one of the finest person I have met. I found him very helpful and honest. I wish him all the best. Would definitely like to work with him again. More

by bijaykhanal91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Patrick Volkswagen responded

Thanks so much for your kind review! We truly appreciate your feedback and hope you're loving your new VW so far. Wishing you many safe and happy miles on the road ahead!

February 18, 2021

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Employee Rating

David Balkus is great. I have never had such an easy and enjoyable time getting a new car . I received the price I wanted on my new car and on my trade in . Highly recommend David. More

by ryan o
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2021

Patrick Volkswagen responded

Hi, Ryan! Thank you so much for your business with our sales department and for taking the time to leave a review. We truly appreciate your feedback and hope you're loving your new VW so far! Please feel free to reach out with any questions you may have!

February 12, 2021

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Employee Rating

Have great faith and trust in this dealership. They worked patients me to get me where I needed to be for trading in my car and helping with finances. More

by Debbiebben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramez Abdi, Igor Gama , Scott Hunter

Feb 16, 2021

Patrick Volkswagen responded

Hello, Debbie! Thank you very much for your trust with this decision. We truly appreciate your business and your review for your experience with our team. Please let us know if you have any questions!

January 21, 2021

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Employee Rating

Excellent service from scheduling to completion of work! They always fit you in at your convenience and work is completed on a timely basis including a car wash. More

by Stevelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Martin, Susan Mattero, Tony Strozina

Jan 25, 2021

Patrick Volkswagen responded

Thank you very much for your business! We appreciate your review and hope you have a great week.

November 20, 2020

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Employee Rating

It was a relaxing and seamless experience! Andrew was well informed and worked with us to make a decision that was fair for everyone involved. More

by Jgrover614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Murray

Nov 23, 2020

Patrick Volkswagen responded

Hi there! Thank you so much for trusting us with your purchase. We appreciate your business as well as your review! Please feel free to reach out with any questions.

April 29, 2020

Dealership Rating
Employee Rating

Positive experience The salesman, David Balkus, and the manager, Tony Strozina, helped us choose the perfect car for our family and process the necessary paperwork. We ar More

by Irina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Strozina - manager

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