David Aldrich

David and Mylee were absolutely professional and friendly. David was knowledgeable about the vehicle that I was interested in and went over options thoroughly. Mylee was friendly, professional, and friendly. David was knowledgeable about the vehicle that I was interested in and went over options thoroughly. Mylee was friendly, professional, and kind. I had a great experience and will share my experience with others. More

by BEHJATSEDIGHI Verified Customer Verified Customer

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Good Team. Corporate. Careful. Sold me 10 G wagons, but staff changes too quick. Don’t know how to be loyal to a buyer that buys the most. Only buy G wagons fro Corporate. Careful. Sold me 10 G wagons, but staff changes too quick. Don’t know how to be loyal to a buyer that buys the most. Only buy G wagons from u. You guys ain’t the best. Wish u understood me quicker. But I’m staying loyal. More

by LEOLAPIN Verified Customer Verified Customer

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Brought in the vehicle for a 3 miner warranty repairs. 1 was completed. The other 2 they didn’t bother to repair. Took the vehicle straight to wilsonville Mercedes-Benz and they got it all fixed much soon 1 was completed. The other 2 they didn’t bother to repair. Took the vehicle straight to wilsonville Mercedes-Benz and they got it all fixed much sooner with customer service at a world of a difference! Not the best customer service here in Portland. They charge you for unnecessary items and fees under the table at the sales department. You request a legitimate receipt and they say you can only pay cash, zelle, “CASH APP” on a service they are required to provide by Mercedes-benz/DIAMLER. Seams like the wilsonville location is taking all their business, and they are probably having a hard time with lack of customers. Simply because of their low quality of customer service. More

by Ed Verified Customer Verified Customer

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They were helpful, accommodating. Saved more money. I already had a loan and they got me a better one on my terms. I also need to thank them again. I drove 5 hours and wasn't disappoi Saved more money. I already had a loan and they got me a better one on my terms. I also need to thank them again. I drove 5 hours and wasn't disappointed. GOOD JOB More

by JBIVISON Verified Customer Verified Customer

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I will never buy another vehicle from Lithia’s Mercedes-Benz of Portland. I purchased a 2020 vehicle with their “limited warranty for any Mechanical or Electrical component failure for 3000 miles Mercedes-Benz of Portland. I purchased a 2020 vehicle with their “limited warranty for any Mechanical or Electrical component failure for 3000 miles or 60 days.” The vehicle had shocks that didn’t work. The Sales Management team responded by introducing delays, misinformation and multiple trips to their office to attempt resolution. It took over 2 months to get them to accept their responsibility for making the repair. Further the vehicle needed a $25 DEQ inspection which they said they would reimburse me. After more than 4 months and multiple requests, they still haven’t reimbursed me. More

by LJSIMS503 Verified Customer Verified Customer

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