Dave Smith

I was keeping an eye on a Honda CR-V and sent two requests for information the previous week thru CARFAX. I did not receive a reply from anyone so I called Wednesday morning and was connected with E requests for information the previous week thru CARFAX. I did not receive a reply from anyone so I called Wednesday morning and was connected with Ethan. I let him know when I was on my way and was told that I have been working with Dave Smith. I had not had any contact with Dave until I was at the dealership. Apparently he sent me an email AFTER I had called that morning. Something just felt off. We test drove the vehicle very soon after we got there, negotiated a contract and bought the car. Then waited, and waited, for financing, which was also odd because we were paying cash. A lady also waiting compared it to going to the dentist. I understand that I bought a used car with no warranty but two days later the tire pressure light came on. Tires are filled fine. I believe according to the Carfax report this was an issue that had been fixed. I love the car but am not a fan of the time it took to pay cash (3 hours), the switch in salespeople or that I have problems within the first few days. I was not told that I had a home delivery option so I had to return to get the vehicle later that night. Maybe not offered on used cars? More

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I had an amazing experience getting my new Tiguan from Dean Team Volkswagen! Dave was incredibly helpful and made the entire process smooth and stress-free. I absolutely love my new car and highly recomme Dean Team Volkswagen! Dave was incredibly helpful and made the entire process smooth and stress-free. I absolutely love my new car and highly recommend them! More

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Purchased a 2026 Forester from the Dean Team and could not have had a better experience! Their friendliness, professionalism and accommodating manner put me at ease every step of the process. A special s not have had a better experience! Their friendliness, professionalism and accommodating manner put me at ease every step of the process. A special shout out to Paul, Phil and Dave. They helped me select and purchase my first Subaru! I look forward to many years of enjoying it! More

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Service was excellent, especially Dave Smith and Ike in finance, I buy all my cars from them finance, I buy all my cars from them More

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This is my first interaction with Dean Team. My associate was Dave Smith. Dave was easy to work with and very friendly. He made this a good experience. I would highly recommend Dave and Dean Te My associate was Dave Smith. Dave was easy to work with and very friendly. He made this a good experience. I would highly recommend Dave and Dean Team. More

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Every employee that I have had the pleasure of working with at Dean Team Ballwin so far has been kind and caring (Dave, Shannon and Ike). I look forward to continuing business with this location! with at Dean Team Ballwin so far has been kind and caring (Dave, Shannon and Ike). I look forward to continuing business with this location! More

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Dean Team and Dave were wonderful! They made my car buying experience quick and easy! I’m very happy with my new car! They made my car buying experience quick and easy! I’m very happy with my new car! More

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Dave a was a nice guy and the whole buying process was very easy and straightforward. It was overall a positive process! very easy and straightforward. It was overall a positive process! More

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The Dean Team and Dave Smith provide excellent, five star customer service! Buying a new vehicle has never been this quick and easy for me! customer service! Buying a new vehicle has never been this quick and easy for me! More

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Dave was great to work with. He honored my request to work all the details out by email and text then had everything ready to go when I came in to finish the deal. No hassle, n He honored my request to work all the details out by email and text then had everything ready to go when I came in to finish the deal. No hassle, no wrangling, and a great deal. More

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