Dave Moga
Dave Moga at Ken Ganley Ford Parma
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Dave Moga

Service

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.6
659 Reviews
4.6

659 Reviews

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659 Reviews of Dave Moga

April 19, 2025

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Employee Rating

The service advisor was nice and knowledgeable kept me updated on the what was going on with my vehicle. More

by terryp
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Apr 19, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 18, 2025

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Employee Rating

When the service center was Gillingham, they washed the car after they were done. And they did not with my car when I had an oil change and tire rotation. But I did give Easter cookies to the service man a More

by SALLYAMORGANRN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

Apr 18, 2025

Ken Ganley Ford Parma responded

We're sorry that you didn't have a 5-star visit, Sally. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 16, 2025

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Excellent service, staff was nice helpful explained everything so I understood what was happening with my automobile. More

by terryp
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Recommend Dealer
No
Apr 18, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 15, 2025

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Service was alright. However they charged me $80 to replace a cabin air filter. The labor was almost twice as much as the filter itself, which is a rip-off. The filter ha More

by agray20
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 17, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 15, 2025

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Employee Rating

Dylan was super nice and extremely helpful. It was nice to work with him, and I will ask fir him going forward. I of course love this Dealership, even though they moved on me lol. Thanks ag More

by Jan/David Forbes
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

Apr 15, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 15, 2025

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Employee Rating

They repaired my car in the time they stated it would take. The cost on the invoice was what they quoted. The staff was very nice and courteous. More

by Sallymandic
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Apr 15, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 14, 2025

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Employee Rating

Brought my edge in for two recalls. Dave took care of things in only a couple hours and he was totally friendly and professional. More

by WFISHER29
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Watson

Apr 15, 2025

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Apr 16, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 14, 2025

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Employee Rating

The only dealership I trust to service my Bronco Sport is Ken Ganley Ford Parma. More

by Tiffany
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Recommend Dealer
Yes
Apr 14, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 13, 2025

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Employee Rating

NICE AND PROFESSIONAL. MY CAR HAD ISSUE WITH NOISE . THE TECH WAS VERY KNOWLEDGEABLE HE FIXED THE ISSUE AND HE MADE SURE I AM HAPPY WITH THE REPAIR . More

by ayed00623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2025

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Employee Rating

Dave moga was very helpful and did understand what I wanted and did it correctly. More

by Kbp0702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

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