Dave Bauman
Dave Bauman at Diehl Toyota of Hermitage
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Dave Bauman

Service Advisor

Diehl Toyota of Hermitage

2757 E State St
Hermitage, PA 16148

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4.6
21 Reviews
4.6

21 Reviews

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21 Reviews of Dave Bauman

November 08, 2024

Dealership Rating
Employee Rating

Didn’t address my concern, was not happy with customer service. They made me feel like I was complaining over a concern I had. Brushed me off as they didn’t care More

by lesleybayles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 07, 2024

Dealership Rating
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Friendly people, nice waiting area with comfortable seating, TV, drink and snack machines. Quick service. More

by cparker513
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 13, 2024

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

November 05, 2024

Dealership Rating
Employee Rating

1st I purchased a top of the line tundra. I found out the bed cover was defective and told 2 different sales people about it but they both blew me off and did nothing. I then talked to a ser More

by reemtsen1223
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Donna Jones

October 29, 2024

Dealership Rating
Employee Rating

Service was great,but several dealership personnel past through the waiting area and while they were not rude they also were not cordial,not so much as a good morning,hello,or anything. More

by Jpdejulia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. We will definitely bring this up with our team during our training so we can become even better. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 27, 2024

Dealership Rating
Employee Rating

Wait time is for service is short. A printed out detailed work done is provided AND THEY WASHED MY CAR! Great service all around! More

by Pinterella1940
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Fraley my care salesman spoke with me as well

Nov 13, 2024

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 27, 2024

Dealership Rating
Employee Rating

All around excellent attention to the car and client, with solid maintenance check and repair work. More

by aade2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Kramer

Nov 13, 2024

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 14, 2024

Dealership Rating
Employee Rating

Excellent service and communication. They provided updates throughout the process and everything was explained well. More

by mrisavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 10, 2024

Dealership Rating
Employee Rating

Dave in the service department did a wonderful job with our vehicle’s scheduled service. He is always accommodating and very responsive and friendly. He makes you feel like a valued customer. Great asse More

by Justin Magestro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Jones

Nov 13, 2024

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 08, 2024

Dealership Rating
Employee Rating

Two hour wait due to staffing issues, parts on backorder with no date availability, charged diagnostic for an issue that was clearly visible and had been eyeballed by service department the week before. Sai More

by kathryn53fulford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 07, 2024

Dealership Rating
Employee Rating

I did this already. I think the process is pretty frustrating. Please fix it thanks More

by wtrachtman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

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