Dave Bauman
Dave Bauman at Diehl Toyota of Hermitage
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Dave Bauman

Service Advisor

Diehl Toyota of Hermitage

2757 E State St
Hermitage, PA 16148

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4.6
21 Reviews
4.6

21 Reviews

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21 Reviews of Dave Bauman

November 08, 2024

Dealership Rating
Employee Rating

Didn’t address my concern, was not happy with customer service. They made me feel like I was complaining over a concern I had. Brushed me off as they didn’t care More

by lesleybayles
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

November 07, 2024

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Friendly people, nice waiting area with comfortable seating, TV, drink and snack machines. Quick service. More

by cparker513
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

November 05, 2024

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1st I purchased a top of the line tundra. I found out the bed cover was defective and told 2 different sales people about it but they both blew me off and did nothing. I then talked to a ser More

by reemtsen1223
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Donna Jones

October 29, 2024

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Employee Rating

Service was great,but several dealership personnel past through the waiting area and while they were not rude they also were not cordial,not so much as a good morning,hello,or anything. More

by Jpdejulia
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 27, 2024

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Wait time is for service is short. A printed out detailed work done is provided AND THEY WASHED MY CAR! Great service all around! More

by Pinterella1940
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Recommend Dealer
Yes

Other Employees Tagged: Jason Fraley my care salesman spoke with me as well

October 27, 2024

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All around excellent attention to the car and client, with solid maintenance check and repair work. More

by aade2k
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Eric Kramer

October 14, 2024

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Excellent service and communication. They provided updates throughout the process and everything was explained well. More

by mrisavi
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Recommend Dealer
Yes

October 10, 2024

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Employee Rating

Dave in the service department did a wonderful job with our vehicle’s scheduled service. He is always accommodating and very responsive and friendly. He makes you feel like a valued customer. Great asse More

by Justin Magestro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Jones

October 08, 2024

Dealership Rating
Employee Rating

Two hour wait due to staffing issues, parts on backorder with no date availability, charged diagnostic for an issue that was clearly visible and had been eyeballed by service department the week before. Sai More

by kathryn53fulford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 07, 2024

Dealership Rating
Employee Rating

I did this already. I think the process is pretty frustrating. Please fix it thanks More

by wtrachtman
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
1

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