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Darren Bacon
Darren Bacon
General Sales Manager
Key Chrysler Dodge RAM of Portsmouth
84 Middleton Rd
Boxford, MA 01921
41 Reviews
41 Reviews
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41 Reviews of Darren Bacon
October 23, 2025
Working with this dealership was the worst customer experience I’ve had as a business owner or consumer. I was truly at a loss for words with the lack of communication, delays, and inability to access experience I’ve had as a business owner or consumer. I was truly at a loss for words with the lack of communication, delays, and inability to access anyone to give me answers. I’m more than understanding about some of the challenges that businesses can face in difficult situations. However this went well beyond a reasonable timeframe and lack of consideration. My work van was at this dealership for almost 3 months. That time was filler with hoop jumping, limited to no communication, inability to access anyone over telephone or email that can answer my questions, capped off finally by the GM offering to trade my only 2 year old van in (which I bought from this place) for a new one with them as the only solution. Will never be back and will actively look to trade in all of my ram vehicles so that I never have to deal with this again. More
by mmurphy36
Verified Customer
October 09, 2025
I’ve bought 29 cars at this dealership and would not be back unless theyvv b we’re exc ellent back unless theyvv b we’re exc ellent More
by fasestito
Other Employees Tagged: Robert Kempf
October 09, 2025
I bought brand new 2025 Ram on Sep 5th, 2025 and on delivery the transmission was bad. They have my truck for a month, with no eta delivery the transmission was bad. They have my truck for a month, with no eta More
by jonpalermo
Other Employees Tagged: Robert Kempf, Paul Bandouveres
October 01, 2025
It’s like going to visit friends, not have service done. Michael, Josh, Rachel, and Mariann, are awesome!!!!! Michael even explained all about the Jeep wrangler I am thinking about. Michael, Josh, Rachel, and Mariann, are awesome!!!!! Michael even explained all about the Jeep wrangler I am thinking about. More
by janetsway5
Other Employees Tagged: Paul Bandouveres, Josh Lord, Jim Gergen, Colin Mitchell , Killian Kondrup
September 29, 2025
I had a great experience and price buying my new 2019 Ram laramie.Bob was great sales rep! laramie.Bob was great sales rep! More
by larrypacios
Other Employees Tagged: Robert Kempf, Paul Bandouveres
September 25, 2025
Purchased a used car. Very pleasant experience. Staff were friendly and caring. Would definitely shop there again. Very pleasant experience. Staff were friendly and caring. Would definitely shop there again. More
by Tony Y
Other Employees Tagged: Robert Kempf
September 21, 2025
It was a great experience! Would buy again! The staff was so nice and helpful! Would buy again! The staff was so nice and helpful! More
by Kellyscribner
Other Employees Tagged: Robert Kempf, Jonathan Jones "JJ", Bryan Nichols , Killian Kondrup, Brandon
September 05, 2025
Rob, was great to work with. Excellent experience. This is the 2nd vehicle we have purchased from Rob. Excellent experience. This is the 2nd vehicle we have purchased from Rob. More
by mmmke14
Other Employees Tagged: Robert Kempf
August 07, 2025
Terrible customer service sales manager would have sold the truck I was buying if someone had showed up before my appointment. I had my truck towed in and had an offer for it. Had my own financing and coul the truck I was buying if someone had showed up before my appointment. I had my truck towed in and had an offer for it. Had my own financing and couldn’t use it with a lower rate because of delayed funds transfer wouldn’t hold the truck for 1 day. Didn’t explain this before I had my disabled truck towed. Not up front or transparent More
by alscamp
