Darren Adams
Certified Master Technician
Serra Trussville Kia
5009 Brookes Crossing Blvd
Birmingham, AL 35235
359 Reviews
Write a Review359 Reviews of Darren Adams
October 07, 2024
They should not sale used cars if they are not ready to be drove. Brakes, rotors and tires were said to be new but wasn’t replaced until car was taken back the day after purchase for other reasons. Warning be drove. Brakes, rotors and tires were said to be new but wasn’t replaced until car was taken back the day after purchase for other reasons. Warning lights came on the day after purchase took vehicle back SEVERAL times before issue was fix. Service center manager was really dismissive. Would not recommend. More
Other Employees Tagged: Ashley Young, Chad Wood, Ben Evans, Antwon Brown, Colin Whisenant, Iyonna Brown
August 26, 2024
Great service and friendly staff and quickly service on my car every time, And treat me like family my car every time, And treat me like family More
Other Employees Tagged: Isaiah Grayson, Matthew Shaw, Daniel Hall, Abdul Mughal, Seth Franks, Ben Evans, Antwon Brown, Colin Whisenant, Iyonna Brown
August 11, 2024
Best customer service around town and not to mention very attentive to customer needs and the service mgr was great in explaining what all the technician did to the car attentive to customer needs and the service mgr was great in explaining what all the technician did to the car More
July 08, 2024
I love the atmosphere of the dealership; however, the wait and service have gone down since I have been coming for the last 10 years. I would love to have text service on the progress of my car and some wait and service have gone down since I have been coming for the last 10 years. I would love to have text service on the progress of my car and some of the services that I needed I found out about a month later at another KIA dealership and it was major maintenance on my car. This was disappointing because I have trusted Serra KIA with my car for a while and it cost me over 1200 to get something fixed that I feel should have been fixed at my maintenance session at Serra a month prior. More
Other Employees Tagged: Ben Evans, Antwon Brown, Colin Whisenant, Iyonna Brown
July 06, 2024
They opened up about 30 minutes late. Everything went smoothly after that. I like that they give a courtesy wash. Everything went smoothly after that. I like that they give a courtesy wash. More
Other Employees Tagged: Ben Evans, Antwon Brown, Colin Whisenant, Iyonna Brown
June 16, 2024
I think they have technical and professional knowledge with facilities to handle my job satisfactorily. with facilities to handle my job satisfactorily. More
Other Employees Tagged: Antwon Brown, Colin Whisenant, Iyonna Brown
June 14, 2024
I’m always treated with respect. The teams members are very helpful and professional. Thank you! The teams members are very helpful and professional. Thank you! More
Other Employees Tagged: Isaiah Grayson, Lisa Neely, Antwon Brown
June 08, 2024
The dealership is located in an accessible location with friendly staff and knowledgeable mechanic's that’s easy to talk to friendly staff and knowledgeable mechanic's that’s easy to talk to More
Other Employees Tagged: Ben Evans, Antwon Brown, Colin Whisenant, Iyonna Brown
June 06, 2024
I love the dealership and the people that work there are very friendly to everyone very friendly to everyone More
Other Employees Tagged: Isaiah Grayson, Lisa Neely, Matthew Shaw , Greg memes