Darius Golden | Page 6

Darius at the front was really helpful, he kept in touch with me and went back and forth checking on my vehicle. with me and went back and forth checking on my vehicle. More

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Did a job with oil change and tire rotation. couldnt find anything wrong with the recall issue couldnt find anything wrong with the recall issue More

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First time buyer and dealing with dealerships and I have to say that I’M VERY VERY IMPRESSED WITH THE LEVEL OF RESPECT AND OVERALL QUALITY OF KNOWLEDGE I AM IMPRESSED to say that I’M VERY VERY IMPRESSED WITH THE LEVEL OF RESPECT AND OVERALL QUALITY OF KNOWLEDGE I AM IMPRESSED More

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The people are friendly and help you understand what is to be expected. I enjoy that the whole dealership has a warm environment. to be expected. I enjoy that the whole dealership has a warm environment. More

by JOY.TESSENDORF Verified Customer Verified Customer

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My service advisor was pretty chill but I wasn't acknowledged for over 10 minutes while standing in the drive bays. acknowledged for over 10 minutes while standing in the drive bays. More

by KEVIN Verified Customer Verified Customer

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My wife and I bought our first Honda earlier this month and I couldn’t be happier with Wilde East Towne Honda. The process took longer than expected but I felt good leaving from there knowing I made the ri and I couldn’t be happier with Wilde East Towne Honda. The process took longer than expected but I felt good leaving from there knowing I made the right decision to buy from Alex at Wilde East Towne Honda. More

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Darius did a good job. Very professional and Knowledgeable I would recommend Darius as a service advisor Very professional and Knowledgeable I would recommend Darius as a service advisor More

by WAYNEP1064 Verified Customer Verified Customer

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The service received was great. The person who checked us in was friendly and kept us informed. But your Sales Department is something to be desired. While waiting for our tru The person who checked us in was friendly and kept us informed. But your Sales Department is something to be desired. While waiting for our truck to be serviced we looked at the only vehicle on the floor. Our intention soon is to trade in our Ridgeline. Not one person on the sales floor approached us so we went outside and looked at vehicles. And there again noone approached us to help us. We then sat and waited for service to be done. When we received the bill we were directed to a person, who directed us to another person, who directed us to the receptionist. She was very pleasant and apologized for the confusion. My husband mentioned about no sales help and she said she noticed we were ignored. I told her we would have liked information on a vehicle but were not going to beg a salesman for help. I told the receptionist to mention this to her supervisor. We drove across town to have service done cause we originally bought our vehicle there and most of our setvice has been done there in the past. Wilde has just lost a customer. We will not be back. Nancy Towne More

by NGTOWNE Verified Customer Verified Customer

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Darius was awesome! He helped my son with his car and took the time to make him comfortable. Darius was genuinely concerned and professional during the entire experience He helped my son with his car and took the time to make him comfortable. Darius was genuinely concerned and professional during the entire experience. Darius is an exemplary example of a true customer service representative. He went above and beyond what was expected and exceeded what was necessary to ensure we had a positive experience. I have been a long time Wilde customer and this encounter reinforced what I have always known. The experience with Darius made my son a believer in Wilde too. After he left, my son called me and said I know why you go to Wilde. Darius was awesome! Thank you Darius and keep up the outstanding work! More

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I took my car for a diagnostic and was pleasantly surprised at how knowledgeable and great the service adviser (Darius Golden) was. surprised at how knowledgeable and great the service adviser (Darius Golden) was. More

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