Daphne Benedict

Daphne is the best she keeps. You contacted follow up on everything advise service I will always ask for her when I reschedule my next work she is excellent. You contacted follow up on everything advise service I will always ask for her when I reschedule my next work she is excellent. More

by RHONDAANDROD Verified Customer Verified Customer

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Customer service representative are very cordial. No pressure on add on services. Has me out the door in expected time. No pressure on add on services. Has me out the door in expected time. More

by glenscales Verified Customer Verified Customer

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Daphne was very helpful and tried explaining the recall changing to a warranty and that I need to drive 1500 miles and come back in! I’ll definitely be back to check my oil problem and take care of this! changing to a warranty and that I need to drive 1500 miles and come back in! I’ll definitely be back to check my oil problem and take care of this! More

by atthnisace Verified Customer Verified Customer

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I like the communication I received about my car this weekend when I brought it in for service weekend when I brought it in for service More

by todd.mclaughlin7 Verified Customer Verified Customer

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Welcoming service center. Dealership was able to complete my LOF services and had new tires needed for my 1500 Ram ,mounted and balanced all in a couple hours. Highly recommen Dealership was able to complete my LOF services and had new tires needed for my 1500 Ram ,mounted and balanced all in a couple hours. Highly recommend dealer for service. More

by Tdunndeal Verified Customer Verified Customer

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I had a fantastic experience with Daphne, my service advisor at Frisco Jeep! She went above and beyond to make sure my Jeep Wagoneer was taken care of quickly and thoroughly. Not only did she resolve al advisor at Frisco Jeep! She went above and beyond to make sure my Jeep Wagoneer was taken care of quickly and thoroughly. Not only did she resolve all the issues efficiently, but she also ran additional diagnostics to identify what was draining my battery. I really appreciated her attention to detail and willingness to go the extra mile. Daphne was professional, informative, and genuinely cared about helping me optimize my vehicle for the long haul. It’s rare to find that kind of service these days—thank you, Daphne, for making the process smooth and stress-free! More

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Fast and responsive, job well done. Found the problem and resolved. Thanks for the fast turnaround. Found the problem and resolved. Thanks for the fast turnaround. More

by Rodneyhaas Verified Customer Verified Customer

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Service advisor was great! Two bits of feedback: 1) This is my third oil change with this dealership where I was offered a free car wash, I accepted, and they never wash it. Two bits of feedback: 1) This is my third oil change with this dealership where I was offered a free car wash, I accepted, and they never wash it. Maybe it’s an inside joke? 2) the service scheduling website has no way to indicate that recalls are pending on your vehicle. More

by peter.hefley Verified Customer Verified Customer

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She did great. She explained everything about my truck service including cost. I would not hesitate using her as my service rep. She explained everything about my truck service including cost. I would not hesitate using her as my service rep. More

by Alan kuehne Verified Customer Verified Customer

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Staff friendly, knowledgeable, caring, efficient, respectful, regular updates on repair, good coordination between technician and customer, responsive and flexible in sharing ideas respectful, regular updates on repair, good coordination between technician and customer, responsive and flexible in sharing ideas More

by dacherryman54321 Verified Customer Verified Customer

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