Dannielle Wanker | Page 2

First off, I am criticizing any person specifically, except to say that this service department as a whole is an absolute disaster, and will never take any vehicle I own to this dealership for service. except to say that this service department as a whole is an absolute disaster, and will never take any vehicle I own to this dealership for service. That being said, even the leadership of this dealership is sub par and has no problem making promises and not following through to keep those promises. From now on the Belvidere Kunes CDJR dealership will be getting all of my future business. More

by dodge4life77 Verified Customer Verified Customer

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I droped off my ram and nothing was done to address the issues about the air suspension system. Keep saying nothing causing the system to deflat yet when hooking up my popup camper and drive a bit system o issues about the air suspension system. Keep saying nothing causing the system to deflat yet when hooking up my popup camper and drive a bit system over heats from rapid motions and road up's and downs then truck lowers. Clearly the system has a problem and for the second time bringing it in for same problem has yet to be fixed! Moving on to another place from here out for service More

by sjburns1 Verified Customer Verified Customer

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They did a great job! Even told me when I needed additional things done. Thanks. Even told me when I needed additional things done. Thanks. More

by cory_lamb Verified Customer Verified Customer

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Very kind person but she stated that she would come get us when the vehicle was ready. unfortunately we saw the car in the sally port done and waiting, so we went to her instead of waiting any longer. us when the vehicle was ready. unfortunately we saw the car in the sally port done and waiting, so we went to her instead of waiting any longer. More

by asz5757 Verified Customer Verified Customer

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I really like going to Kunes for my oil change because they are friendly and they take good care of my Compass. If you make an appointment it really means something, not just make the appointment and it's they are friendly and they take good care of my Compass. If you make an appointment it really means something, not just make the appointment and it's still first come first serve. They recommend services BUT do not try to pressure you into getting the service done. It's where I'll take my Jeep as long as i have her. More

by walterblack73 Verified Customer Verified Customer

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Was a very good service appointment. Minimal wait time, took plenty of time explaining things, and quoted prices for future repair work Minimal wait time, took plenty of time explaining things, and quoted prices for future repair work More

by rosieswift1958 Verified Customer Verified Customer

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Very considerate and they take the time to diagnose the situation instead of just throwing parts at the problem situation instead of just throwing parts at the problem More

by greystar777 Verified Customer Verified Customer

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From the purchase and now the service on my 2023 Jeep Grand Cherokee, the Sales and Service team have been excellent. I continue to have all services required on my Jeep conducted only at Kunes of Woodst Grand Cherokee, the Sales and Service team have been excellent. I continue to have all services required on my Jeep conducted only at Kunes of Woodstock. . More

by gsnowden Verified Customer Verified Customer

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Fast service. Just wish they'd advise on how much life left on tires and brakes. Just wish they'd advise on how much life left on tires and brakes. More

by learsue88 Verified Customer Verified Customer

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The service department was incredible. They gave me a ride home when I dropped of my vehicle for service. Very informative. They kept me up to date with the progress of my vehicle. They They gave me a ride home when I dropped of my vehicle for service. Very informative. They kept me up to date with the progress of my vehicle. They even provided a loaner vehicle later on short notice. More

by Rcolbertiii Verified Customer Verified Customer

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