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Danielle Crowley
Danielle Crowley at Nucar Volkswagen of Norwood
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Danielle Crowley

Service Director

Nucar Volkswagen of Norwood

1280 Providence Hwy
Norwood, MA 02062

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4.6
26 Reviews
4.6

26 Reviews

Write a Review

26 Reviews of Danielle Crowley

February 16, 2025

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Employee Rating

It was a good experience I had with this dealership . The service was well done I will encourage any friend to use them More

by DUVILM07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Dryden, Mike Garas

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Feb 17, 2025

Nucar Volkswagen of Norwood responded

Thank you for your kind words and recommendation! We're glad you had a great experience and appreciate your support. We look forward to serving you and your friends in the future!

February 13, 2025

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Employee Rating

Great service , changes and oil and , preformed a recall then cleaned my car all in a timely manner More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Dryden

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Feb 14, 2025

Nucar Volkswagen of Norwood responded

Thank you for the 5-star review! We're thrilled you had a great experience!

January 31, 2025

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Employee Rating

Thanks to Sebastian only I waited from October to January With great frustration I had one interaction with him and he took care of getting my car serviced I had 3 episodes of accidents because More

by v.whitecooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian in service

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Feb 04, 2025

Nucar Volkswagen of Norwood responded

Thank you for sharing your experience. We're sorry to hear about the frustration you faced and appreciate your patience. We're glad Sebastian was able to assist you, but we’d like to learn more about your concerns. Please give us a call at 833-854-8541 so we can address this further. Thank you.

January 26, 2025

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Employee Rating

Bad customer service I don’t want to come over there first time I be there bad experience More

by LAURENFILS85
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Dryden

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Jan 27, 2025

Nucar Volkswagen of Norwood responded

We’re sorry to hear about your experience and regret that it didn’t meet your expectations. Providing excellent customer service is our top priority, and we’d appreciate the opportunity to learn more about what happened. Please give us a call at 833-854-8541 so we can address your concerns and work towards making things right. Thank you.

January 03, 2025

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Employee Rating

Excellent service by both tech and service advisors. Glad that I own a Volkswagen vehicle. I was in a bind for service and they took me right away. More

by DIBATTIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Dryden

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Jan 08, 2025

Nucar Volkswagen of Norwood responded

Thank you for your kind words! We're thrilled to hear that our team was able to provide you with excellent service and help you out when you needed it most. We're proud to have you as part of the Volkswagen family and look forward to serving you again in the future!

December 18, 2024

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Went in for routine service and everyone was pleasant, prompt, helpful and knowledgeable. They let me know what to expect and did not pressure me for any additional services. More

by tess_mcmanus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Dryden

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Dec 20, 2024

Nucar Volkswagen of Norwood responded

Thank you for your great feedback! We're glad to hear our team provided a pleasant, prompt, and pressure-free experience. We look forward to serving you again in the future!

November 14, 2024

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Employee Rating

He's a great salesman. Very knowledgeable and polite. I really enjoy driving my VW. Thanks again. More

by DMoney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Robertson, Nick Dryden, Mike Garas, Matthew D, Frank Salkovitz , Eddie Campana, Ken Connor

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Nov 14, 2024

Nucar Volkswagen of Norwood responded

Thank you for the 5-star rating! We're thrilled you had a great experience and appreciate your support!

November 03, 2024

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Employee Rating

prompt, attentive, courteous service reasonable service charges services suggested within tresonable maintenance periods, never pushed 5 year service customer More

by DRAGOTAKES
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto!!!!

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Nov 04, 2024

Nucar Volkswagen of Norwood responded

Thank you for being a loyal customer over the past five years! We're glad to hear you've consistently received prompt, courteous service with reasonable charges. We look forward to continuing to serve you!

October 12, 2024

Dealership Rating
Employee Rating

Poor customer service, never responds. Been waiting since June for parts and they never provide updates. You must chase them down. More

by tm
Service Time
Service Communication
Recommend Dealer
No
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Oct 15, 2024

Nucar Volkswagen of Norwood responded

Thank you for your feedback, and we sincerely apologize for the poor communication and delays you've experienced. This is not the level of service we strive for, and we’d like to resolve this issue as quickly as possible. Please give us a call at 833-854-8541 so we can provide you with an update and make things right. Thank you.

Oct 19, 2024

tm responded

I tried calling on Thursday morning and once again (always) had to leave a voicemail. No one ever answers the phone, has never happened once when I’ve called. Waiting to hear back. I also went in person again a week ago on Saturday, spoke to some who promised a response on Monday, nothing.

October 11, 2024

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Employee Rating

Positive experience, Danielle was very polite and professional, She did apply all the promotions available, Thank you More

by ROMEOCOLOSIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2024

Nucar Volkswagen of Norwood responded

Thank you for your kind review! We're glad to hear that Danielle provided a positive, professional experience and helped you with all available promotions. We appreciate your feedback and look forward to serving you again!

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