Daniel Ricciardi | Page 10

Chapman Nissan responded

Thank you for your honest feedback. We understand that switching brands can come with different expectations, and we appreciate you giving us the opportunity to serve you. We're always looking for ways to improve, and we hope to exceed your expectations on your next visit.

Chapman Nissan responded

Thank you for the great feedback! We're honored to have made a strong first impression. It's wonderful to hear that Daniel Ricciardi and our team provided top-notch, professional service. We appreciate your trust and look forward to serving you again!

Chapman Nissan responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience and that Dan provided prompt, professional service. We’ll be sure to pass along your appreciation to him. We truly value your support and look forward to serving you again!

Chapman Nissan responded

Hi Robert, Thank you for bringing this to our attention. We’re very sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide, and we take your concerns seriously. We would appreciate the opportunity to review what happened and make it right. Please contact our service manager directly or share the best way to reach you so we can address this matter as quickly as possible. Your satisfaction is important to us, and we want to resolve this. Sincerely, Lincoln Overholtzer Owner loyalty Manager Chapman Nissan Team My Cell 484-467-0796

Chapman Nissan responded

Thank you so much for the kind words and continued support! We're honored to have earned your trust in both our service and sales departments. It means a lot to know you wouldn’t take your business anywhere else. We look forward to serving you again soon!