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Daniel Lugo

Overview Reviews (123) Inventory (394)

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Daniel Lugo

Daniel Lugo | Page 11

F&I Manager

Heritage Toyota Harrisburg

6060 Allentown Boulevard
Harrisburg, PA 17112

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4.9

123 Reviews

Overview Reviews (123) Inventory (394)

Dealership Experience

4 yrs, 11 mos

4.9

123 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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123 Reviews of Daniel Lugo

March 08, 2024

Dealership Rating

Employee Rating

Zar was great! ! He made everything simple and easy. I would recommend him to everyone!! World class service from him!! ! He made everything simple and easy. I would recommend him to everyone!! World class service from him!! More

by Luanngo1961

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Discolo , Zar Pyo

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Mar 11, 2024 -

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 06, 2024

Dealership Rating

Employee Rating

We had the best experience with Muhammad. He was informative and knowledgeable. He was calm and patient throughout the whole process. He was informative and knowledgeable. He was calm and patient throughout the whole process. More

by kayaughe

Recommend Dealer

Yes

Other Employees Tagged: Muhammad Khan, Muhammad Khan (Shan)

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Mar 09, 2024 -

Heritage Toyota Harrisburg responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Harrisburg. We hope you continue to choose us for all your automotive needs! Take care!

March 01, 2024

Dealership Rating

Employee Rating

Diego was so helpful in getting us our dream car! Highly recommend Diego to anyone looking for a great car buying expirence! Highly recommend Diego to anyone looking for a great car buying expirence! More

by Amy Carr

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Diego Alvarado

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Mar 03, 2024 -

Heritage Toyota Harrisburg responded

Hi Amy, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Harrisburg. Our team is available should you require any extra help.

March 01, 2024

Dealership Rating

Employee Rating

Diego was amazing! He gave us an amazing car for a great price and was so helpful and personable! He gave us an amazing car for a great price and was so helpful and personable! More

by Courtneymc2273

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Diego Alvarado

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Mar 03, 2024 -

Heritage Toyota Harrisburg responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 20, 2024

Dealership Rating

Employee Rating

Friendly staff, always willing to help out. Muhammad did a wonderful job finding us vehicles that we were interested in. Muhammad did a wonderful job finding us vehicles that we were interested in. More

by Kersch

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Muhammad Khan, Muhammad Khan (Shan)

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Feb 24, 2024 -

Heritage Toyota Harrisburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Harrisburg. Safe travels!

February 17, 2024

Dealership Rating

Employee Rating

Pinkney King was very helpful. My only problem with my buying experience here, was that the same questions were ask numerous times, which made the process longer then it needed t My only problem with my buying experience here, was that the same questions were ask numerous times, which made the process longer then it needed to be. More

by djd6048

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pinkney King, Jr.

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Feb 23, 2024 -

Heritage Toyota Harrisburg responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2024

Dealership Rating

Employee Rating

Me and my wife had a wonderful experience with Shannon and Dan. They explained everything we needed to know about our new car. and Dan. They explained everything we needed to know about our new car. More

by Kmorrone56

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shanen Long

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Feb 16, 2024 -

Heritage Toyota Harrisburg responded

Hi, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

February 07, 2024

Dealership Rating

Employee Rating

Clean, Friendly Staff, Nicely kept cars and cool coffee machine! Bought my first car here, don’t regret it! machine! Bought my first car here, don’t regret it! More

by Chrysler26

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Diego Alvarado

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Feb 09, 2024 -

Heritage Toyota Harrisburg responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2024

Dealership Rating

Employee Rating

Diego made the buying experience very enjoyable and fun! He was up front and honest through the process. He was up front and honest through the process. More

by CooperS

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Discolo , Diego Alvarado, Elliot the tech who got the car ready to take home did an awesome job!!! Thank you all!!

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Feb 02, 2024 -

Heritage Toyota Harrisburg responded

Hi Coopers, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2024

Dealership Rating

Employee Rating

Diego made this process beyond easy! He has an amazing attitude and was professional and fun to work with! He wanted to make sure every detail was covered even after staying late to fini He has an amazing attitude and was professional and fun to work with! He wanted to make sure every detail was covered even after staying late to finish the deal. He has an infectious energy and Heritage is luckily to have him on their team! More

by Llama23

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Discolo , Diego Alvarado, The service tech who cleaned the car and got it ready -5 stars! Sorry I didn’t catch his name

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Jan 28, 2024 -

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

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