Daniel Herrera | Page 9

When I drove in initially I was not acknowledged. although one agent was fiddling with his phone and the other was with a customer. Gary quickly finished with the customer he was attending to attend although one agent was fiddling with his phone and the other was with a customer. Gary quickly finished with the customer he was attending to attend to me as soon as possible while the other guy didn’t even bother. I went in for an oil change and tire rotation. Unfortunately the tech that serviced my vehicle did not do the tire rotation. I brought it to Gary’s attention and he addressed it right away. Sadly oversights like this start to lead to mistrust. Lack of confidence in a service center for your vehicle is not a small issue. I do have to acknowledge Gary for his commitment to great service and the customers satisfaction. He is always prompt, friendly, and knowledgeable. He always makes sure that everything is top notch before I drive off and that’s why I continue to use this service center. More

by Chevymanpedro357 Verified Customer Verified Customer

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Service was great. I needed a loaner car and they accommodated. I just wish that after all the money I paid that I’d at least get a car wash. I needed a loaner car and they accommodated. I just wish that after all the money I paid that I’d at least get a car wash. More

by DCONTRERAS246 Verified Customer Verified Customer

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Outstanding service all around. Needed front end work done and an oil change. came in with no appointment and had to be at work. Totally accommodated me and got the job done in a ti Needed front end work done and an oil change. came in with no appointment and had to be at work. Totally accommodated me and got the job done in a timely fashion. More

by CGLOC73 Verified Customer Verified Customer

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I've received good service at Martin with other scheduled service. However, this recent visit, I brought in my car for a recall service which turned into a disappointment. One, they didn't have the parts f service. However, this recent visit, I brought in my car for a recall service which turned into a disappointment. One, they didn't have the parts for the recall even after scheduling the appointment which meant, I had to leave my car and get a rental to come back on a different day. Secondly, the cars remote start stopped working after the recall service was completed. As of now, I have not been able to resolve my remote start issue with Martin Nissan because I was told by Rich(in service) that it requires me take my car in for service. Unfortunately, I live over 30 miles away from the dealership and no other dealership will service my vehicle but recommend to take it back to Martin Nissan so they can take a look. More

by ABURTO31 Verified Customer Verified Customer

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Staff is always friendly and courteous, always notify me when my car is ready or if additional services are needed when my car is ready or if additional services are needed More

by Jeffpilot09 Verified Customer Verified Customer

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Daniel took care of the Transmission and Break fluid change quickly, car was washed and was all set under and hour and a half. change quickly, car was washed and was all set under and hour and a half. More

by 2018Rogue Verified Customer Verified Customer

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Daniel, and the rest of the service team were very thorough, courteous, & professional. Everyone did a great job. Thanks so much!!! thorough, courteous, & professional. Everyone did a great job. Thanks so much!!! More

by JYESROD1965 Verified Customer Verified Customer

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The service department representative, Daniel Herrera, was very pleasant and helpful with explaining details of my service needs. I’ve made my anxiety decrease quite a bit with coming to the dealership. was very pleasant and helpful with explaining details of my service needs. I’ve made my anxiety decrease quite a bit with coming to the dealership. I appreciate his kindness and willing disposition to assist. More

by STEPHLYNN8318 Verified Customer Verified Customer

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The work was done fast. Danny was great at keeping me up to date with the work being done and explaining everything to me. The facility is clean. Danny was great at keeping me up to date with the work being done and explaining everything to me. The facility is clean. More

by LS Verified Customer Verified Customer

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Always satisfied! The work is performed well, correctly, in a timely manner. This Maxima is SEVENTH Nissan in our family - it talls a lot. Thank you! The work is performed well, correctly, in a timely manner. This Maxima is SEVENTH Nissan in our family - it talls a lot. Thank you! More

by Rich166 Verified Customer Verified Customer

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