Daniel Colon

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your feedback and for sharing your experience and for the 5-star review. We're glad to hear that overall you were satisfied with the vehicle and appreciated how well it was maintained for its age. We understand your concern about the oil level and the check engine light—thank you for pointing that out. While we aim to address all maintenance needs before sale, we appreciate your understanding and proactive approach. We're happy to hear that your overall experiences with us have been positive, and we hope you continue to enjoy your new ride. Please don’t hesitate to reach out if we can assist further.

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words and 5-star review Dylan! We're thrilled to hear that Joe was amazing and provided the support you needed throughout your visit. It means a lot to know you’ll be keeping your business with us—we truly appreciate your loyalty and look forward to helping you again in the future!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your feedback and 5-star review! We’re glad you found a great car from our selection, and Daniel will be happy to hear your kind words. We appreciate your business and hope you’re enjoying your new vehicle!

Route 18 Chrysler Jeep Dodge Ram responded

Thanks for sharing your experience and for the 5-star review! We’re glad our team was so helpful that your purchase just happened naturally. Sometimes the best deals come when you least expect them! We hope you enjoy your new vehicle and we're here whenever you need us!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your continued trust and loyalty! We’re honored to be treated like family and grateful to have helped you with multiple vehicles. We look forward to serving you for many years to come!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your fantastic feedback and 5-star review! We're thrilled to hear that you had an easy process and received great service. Daniel will be happy to know you found him helpful and knowledgeable. We truly appreciate your kind words and look forward to working with you again in the future!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the amazing feedback and 5-star review! We’re so happy to hear that you had another great experience with us. It’s our goal to make sure you always feel welcome and well taken care of, and we’re thrilled that the process was quick and easy for you. We truly appreciate your continued trust, and we look forward to welcoming you back again soon! If there’s anything you need, don’t hesitate to reach out. Thank you again!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. We're glad to hear our pre-sales service met your expectations, but we're truly sorry to learn that the post-sale experience has been frustrating. This isn’t the level of service we aim to provide, and we sincerely apologize for the delays and lack of communication. We understand how important timely follow-through is, especially when it comes to promised items like a second key. Your feedback has been shared with our team so we can address these issues internally and will work to ensure it’s resolved as quickly as possible. Thank you again for bringing this to our attention—we truly appreciate the opportunity to improve.

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for the great feedback and 5-star review Tony! We're glad to hear that our team was professional, helpful, and made your truck-buying experience a positive one. It was a pleasure helping you find the right fit, and we truly appreciate you choosing us. Enjoy your new truck, and don’t hesitate to reach out if you need anything!

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review and for choosing us for your recent car purchase! We're so glad to hear that our team made the process smooth and quick, and that all your questions were answered. We truly appreciate your recommendation and hope you’re loving your new car! Don’t hesitate to reach out if you need anything in the future.