Daniel Colon

Very professional and courteous service. I will definitely come back to route 18 for my next lease! I will definitely come back to route 18 for my next lease! More

by raineskye1 Verified Customer Verified Customer

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I also give Mike 5 Stars too there Staff helped me get the Truck is wanted. I will keep doing business with Route 18 dealership. Thanks for all your help and made it easy purchasing my vehicle. the Truck is wanted. I will keep doing business with Route 18 dealership. Thanks for all your help and made it easy purchasing my vehicle. More

by Kurt Gorin Verified Customer Verified Customer

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Our car purchasing experience was a very good one. Second purchase from this dealership. This last one was the best. My wife and I commented to ourselves several times that the people we interacted w Second purchase from this dealership. This last one was the best. My wife and I commented to ourselves several times that the people we interacted with were knowledgeable, professional and nice normal people . It made the process of buying a car not something you dreaded or the feeling you were trying to be taken advantage of . None of that ! Daniel was very good Aaron also very good and Sofia was calm , knowledgeable and quite lovely to deal with . She finalized everything nicely. Although we did not meet any dealer leadership this time it is evident that that are behind the scenes. A well trained professional staff just does not happen in its own So a happy customer we are . See you next time . Always a Jeep driver . 77 now started when I was 21 never drove another brand never will. Got my son and grandson into them as well. So thank you Route 18 Jeep !! More

by vapw Verified Customer Verified Customer

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A wonderful experience! I would definitely recommend to a friend. I will be back for my next car. I would definitely recommend to a friend. I will be back for my next car. More

by taralcleary Verified Customer Verified Customer

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He is a good sale a nice person wonderful he take this time to explain time to explain More

by MILVIAARIAS19 Verified Customer Verified Customer

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By far the best experience I’ve ever had at a car dealership. Sold me my car at the price I wanted and honored the discounts advertised. dealership. Sold me my car at the price I wanted and honored the discounts advertised. More

by kroldancb34 Verified Customer Verified Customer

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Aaron and the entire team are absolutely incredible! Made the entire process feel so smooth and easy! Best deal ever! Came all the way from North Jersey just for Aaron! Will only buy my vehicles from ro Made the entire process feel so smooth and easy! Best deal ever! Came all the way from North Jersey just for Aaron! Will only buy my vehicles from route 18 going forward! Thank you for everything! More

by stephaniemkaye Verified Customer Verified Customer

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Very good customer service experience. Sales staff was courteous, patient, and straightforward in communicating the sales offer. Sales staff was courteous, patient, and straightforward in communicating the sales offer. More

by gsenior543 Verified Customer Verified Customer

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Professional and friendly staff. Only issue with my experience is the wait for the car to be detailed was a bit too long for the car to not be delivered in a spotless condition. Only issue with my experience is the wait for the car to be detailed was a bit too long for the car to not be delivered in a spotless condition. More

by RWC Verified Customer Verified Customer

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I was there to purchase a used car as a back up to my primary car. I arrived pre-qualified for financing through my bank. I was paired with Daniel, my salesperson (great guy)! I went to the dealership to primary car. I arrived pre-qualified for financing through my bank. I was paired with Daniel, my salesperson (great guy)! I went to the dealership to avoid the antics and tricks of the smaller used car lots. I was met the EXACT same experience that I tried to avoid. Aaron is the typical used car salesman turned manager that comes with the warning signs of mistrust and he did not disappoint! I want to think that this is a systemic issue with the dealership but I can't be sure. Beware when dealing with him. The car I was interested in had some issues and Aaron actually wanted me to pay him to rectify the issues, not to mention he's asking for nearly the full book value. The most concerning issue is that whatever interest rate the bank is giving you Aaron added 1.75% on top of it. Example, the bank gave me 6% financing but Aaron told me 7.75%. Very shady! That equated to nearly $70 more per month to my payment. They assured me that this was legal. It may be legal but it's definitely immoral in my opinion. You would think that there's a difference from the smaller used car lots, but here at Rt 18 Jeep it's the same thing. They don't sell good used cars that you expect from a dealer. They simply sell cars.. No different from the local car lot on the corner. More

by Mharcum1 Verified Customer Verified Customer

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