Dana Silva
Dana Silva at Lithia Chrysler Jeep of Reno

Dana Silva

Service Manager

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.7
263 Reviews
4.7

263 Reviews

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263 Reviews of Dana Silva

March 13, 2026

Dealership Rating
Employee Rating

Great customer service, and timely for appointments. Sent my partner this time and service was top notch no xx games of add ons and no pressure to the lady to do more. Great team Great people More

by tommycrosby24
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 13, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for sharing that our team delivered timely service without any upsell pressure on your Ram 1500. We’re glad your partner felt comfortable with the straightforward approach. We look forward to assisting you both again.

March 07, 2026

Dealership Rating
Employee Rating

Does not send a confirmation email or text when you book warrantee work by phone as a new customer. More

by bridgette5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 08, 2026

Lithia Chrysler Jeep of Reno responded

Hello, Your service experience is important to us. We would like the chance to speak with you about the feedback you've shared about our Service Department. Please provide us with your preferred method of contact when you have a moment to further discuss. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

February 24, 2026

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Employee Rating

The team at Lithia went above and beyond to troubleshoot my issue and get me back on the road! More

by JOYCELCATHEY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert

Feb 24, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your feedback. It’s great to hear our team went the extra mile troubleshooting your Ram 1500 and getting you back on the road. We appreciate the 5-star rating and are here for any future service needs.

February 14, 2026

Dealership Rating
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Great and fast service. Super friendly and professional. Doing business with this dealership, from purchase to service, has been a wonderful experience. More

by LILOU911
Service Price Transparency
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Recommend Dealer
Yes
Feb 14, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your thoughts on the service for your Jeep Grand Cherokee L. We’re glad our team could provide fast, friendly, and professional assistance throughout your purchase and service visits. We look forward to helping with any future needs.

February 02, 2026

Dealership Rating
Employee Rating

The service department and the parts department are first class. My service manager is very attentive to my needs and is very easy to work with!! More

by dave.kim77
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert , Josh Variscerty

Feb 02, 2026

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting our service and parts teams’ first-class support. We’re glad Dana was attentive and made everything easy for you. Your Jeep Wrangler Unlimited is in good hands, and we look forward to serving you again.

January 31, 2026

Dealership Rating
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Excellent service as usual. The problem was corrected without delay. I can always depend on quality service and personal attention. More

by dancoppa
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert , Fernando...Service Department, Sal...Srvice Department

Jan 31, 2026

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 30, 2026

Dealership Rating
Employee Rating

They did a good job but I should have had my tires rotated on my visit before this one and they should have reminded me of my 30,000 mile check when I had my oil change one week previously. I feel th More

by GENIE_HAINES
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

Jan 30, 2026

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 24, 2026

Dealership Rating
Employee Rating

Great follow up, keeping me informed. Done on time as promised. Very happy with the charge, not excessive for what was done, in accordance with the estimate. No surprises More

by Tom@Buchko.me
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce , Robert Pearce

Jan 24, 2026

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

January 22, 2026

Dealership Rating
Employee Rating

Excellent service and polite such a nice clean place always takes care of my Jeep when I bring her in More

by kristymitchell40
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Jan 22, 2026

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 15, 2026

Dealership Rating
Employee Rating

Everything is ok right now after this visit. My car functions correctly. I would like to say thanks to you. More

by VOLCIUSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

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