Dana Silva

Never called me back regarding my Jeep issue, constantly having problems and never let me know that the battery was not part of the warranty having problems and never let me know that the battery was not part of the warranty More

by JEANETTERUSK68 Verified Customer Verified Customer

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Lithia's service department took care of my oil change, tires' rotation, annual inspection of both of my vehicles, and answered all my questions. Dana Silva, the service manager, and Tony Seibert always ma tires' rotation, annual inspection of both of my vehicles, and answered all my questions. Dana Silva, the service manager, and Tony Seibert always make sure I have a pleasant experience. More

by mariesgate Verified Customer Verified Customer

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This is the best dealer in Northern NV. We always feel like family when purchasing a vehicle. We always feel like family when purchasing a vehicle. More

by SHANNA.CORNWELL47 Verified Customer Verified Customer

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Lithia mechanics damaged my engines and try to cover it up as it was my fault. I came to facility with no issues with my jeep and left with an oil leak. Lucas was a condescending rude human trying to cov up as it was my fault. I came to facility with no issues with my jeep and left with an oil leak. Lucas was a condescending rude human trying to cover up ALL his mistakes. Bob stepped in and helped but it still costs me money to fix the problem Your mechanics created. Lucas should Be fired. Rudest customer service person I have ever worked with in my life. More

by RIVARD.JUSTIN Verified Customer Verified Customer

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Everyone at this dealership was very kind and courteous. My vehicle was in and out on time . Highly recommend. My vehicle was in and out on time . Highly recommend. More

by PAMMCCARTHY84 Verified Customer Verified Customer

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Fast service! The technician took really good care of my car. Made sure my tires and fluid were all topped off. A+ service from the service advisor. Great Job! Tha The technician took really good care of my car. Made sure my tires and fluid were all topped off. A+ service from the service advisor. Great Job! Thank you! More

by KJHOLLAND90 Verified Customer Verified Customer

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Dirk in sales and the service team were very helpful and professional. They explained everything to me before the sale and service kept me informed as to what they were doing. The previous owner used regula professional. They explained everything to me before the sale and service kept me informed as to what they were doing. The previous owner used regular oil for prior oil changes but I preferred synthetic and they were willing to change the type of oil and even explained the positive effect of using synthetic. More

by GIRLNEXTDOOR1910 Verified Customer Verified Customer

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Dana and Michael took great care of me after some back and forth on my extended warranty. Thank you! and forth on my extended warranty. Thank you! More

by bajohnS Verified Customer Verified Customer

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Much better than Carson jeep. Thank you for the help. Always Reno from now on. Thank you for the help. Always Reno from now on. More

by specialistmartinez Verified Customer Verified Customer

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All was good, the time to do the work was very short and was well done!!! Nice customer area to wait for vehicle!! was well done!!! Nice customer area to wait for vehicle!! More

by STEVECAB30 Verified Customer Verified Customer

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