Dan Resch | Page 2

Normally I give a 5 star review but I ended up having to drive over twice in awful construction for a very loud noise in my car which turned out to be a wheel bearing...which I think any mechanic taking a t drive over twice in awful construction for a very loud noise in my car which turned out to be a wheel bearing...which I think any mechanic taking a test drive should have known. I did tell them I had a full wrap warranty so they could make sure it wasn't something in the transmission but I ended up being sent home and having to pay 115.00 for a diagnostic only to return the following week to have the wheel bearing fixed. So I wasted gas money. paid for a diagnostic I did not need. arrived at 7:45 am and didn't leave until after 12 noon, plus the last three times I came in ...they didn't bother to wash my car. I am not used to this kind of service and I was disappointed. More

by greenhodag Verified Customer Verified Customer

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Very attentive. Keep you updated on the progress of your vehicle. Communication is a plus Keep you updated on the progress of your vehicle. Communication is a plus More

by jodierobinson2014 Verified Customer Verified Customer

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Found out late snow tires on vehicle. Bit wierd no option going into spring for options. Also, no oil change done for 10k miles. Bit wierd no option going into spring for options. Also, no oil change done for 10k miles. More

by footballhps Verified Customer Verified Customer

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Same problem still persists never fixed anything and have not heard back from anyone at the dealership. not heard back from anyone at the dealership. More

by em Verified Customer Verified Customer

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The dealership was thorough and fair instigating our issue and only charging us for the work performed. issue and only charging us for the work performed. More

by string1string2 Verified Customer Verified Customer

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Loved working with everyone at the dealership! Thank you to Phil and Dominic both are wonderful to work with! Thank you to Phil and Dominic both are wonderful to work with! More

by wkdorniden Verified Customer Verified Customer

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Worst dealer and GM I’ve ever experienced. I will never go back there and can’t say enough negative things about the overall experience. The number of issues we have with the vehicle after the I will never go back there and can’t say enough negative things about the overall experience. The number of issues we have with the vehicle after their “inspection” is ridiculous. Dan Resch was a condescending and arrogant individual who didn’t care about the negative impact our experience has been. More

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I have usually had a good relationship with Walser, however this time I did not. They promised to reimburse me for a tow truck for my Jeep $162. I have not been reimbursed yet however this time I did not. They promised to reimburse me for a tow truck for my Jeep $162. I have not been reimbursed yet More

by kantenahjojo0 Verified Customer Verified Customer

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Very friendly and efficient! They even washed my truck without asking! I would recommend them! They even washed my truck without asking! I would recommend them! More

by askejohnson Verified Customer Verified Customer

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If I could leave more stars, I would. This dealership is not pushy, the employees are trustworthy and friendly. We just purchased our second vehicle from Walser, and had just as good of This dealership is not pushy, the employees are trustworthy and friendly. We just purchased our second vehicle from Walser, and had just as good of an experience as the first. We ran into a small snafu after leaving the lot, and Walser immediately fixed the problem to our satisfaction. That kind of customer service and honesty is what keeps us coming back to Walser. More

by KEETONFAMILY47 Verified Customer Verified Customer

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