Dan Raucci

I am very disappointed with the service appointment I had at Executive Kia on June 12th I brought my car in for service only needing an oil change but was told after the oil change that I needed a marker bu at Executive Kia on June 12th I brought my car in for service only needing an oil change but was told after the oil change that I needed a marker bulb. I was told that the bulb plus installation would cost me $40 After waiting a half hour I was told that there was no bulb and that it was a led assembly that needed to be replaced and now they called it a marker brake light assembly with a cost of $650. Still not understanding how the brake light was involved I asked the service advisor Daniel to show me which light was affected, he pointed to the light on the side assembly. Not understanding how a car that only need an oil change went from a 40-dollar light bulb to a$650 bill to replace the whole assembly, when all I needed was an oil change I declined the repair. Getting in the car to drive away up comes this warning light and picture telling me that my rear signal light needed attention. This warning light was not on when I brought the car in for the oil change but now it was. When I got the car home I checked to see why the signal light was not working and found the plug leading to the assembly had been unplugged Pluging in the cable and every thing is now working. More

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I had a couple of recalls on my Kia. I bought my car there and everything went so smooth. They finished it up in no time. There were 2 parts that they needed to order and they called me I bought my car there and everything went so smooth. They finished it up in no time. There were 2 parts that they needed to order and they called me not even a week later about how the parts were in and made an appointment to bring my vehicle back to finish the last 2. Great Job guys. More

by Tneps09 Verified Customer Verified Customer

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Same as I just stated. Clean customer friendly. Television and wifi. Coffee station is always stocked. Water always available Clean customer friendly. Television and wifi. Coffee station is always stocked. Water always available More

by FRANMANS Verified Customer Verified Customer

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Executive Kia service department always delivers a top notch customer service experience. Repeat customer/ family notch customer service experience. Repeat customer/ family More

by Kltn076 Verified Customer Verified Customer

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Rick took good care of my issues. Much better than Napoli Kia. I am pleased Much better than Napoli Kia. I am pleased More

by lsg2graham Verified Customer Verified Customer

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Everyone at Executive Kia goes above and beyond your expectations! Would highly recommend them to anyone in the market for a new or used car! expectations! Would highly recommend them to anyone in the market for a new or used car! More

by KELH2282 Verified Customer Verified Customer

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Staff was friendly. Waiting room was clean, quiet and comfortable with complimentary coffee while I waited for my service to be finished. Very satisfied Waiting room was clean, quiet and comfortable with complimentary coffee while I waited for my service to be finished. Very satisfied More

by NICKJ2566 Verified Customer Verified Customer

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Executive Kia service department is the best I have worked with. They are honest, friendly and very helpful. worked with. They are honest, friendly and very helpful. More

by Jwooding Verified Customer Verified Customer

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This is the best dealer in the state for service and purchasing. They always make you feel valued. purchasing. They always make you feel valued. More

by BFRIES Verified Customer Verified Customer

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They took care of the car in a friendly and efficient way. Always a positive experience! way. Always a positive experience! More

by SECH55 Verified Customer Verified Customer

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