Dan Plumb
Dan Plumb at North Coast Mitsubishi - West Cleveland

Dan Plumb | Page 6

Manager

North Coast Mitsubishi - West Cleveland

5700 Brookpark Rd
Cleveland, OH 44129

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99 Reviews
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99 Reviews

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99 Reviews of Dan Plumb

May 24, 2018

Dealership Rating
Employee Rating

Best Car Buying Experience I was very nervous about purchasing another vehicle. Reef and the staff at North East Auto Credit were amazing! They were kind and very patient as I l More

by Mchapman09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Weaver , Reed Dieckman

April 18, 2018

Dealership Rating
Employee Rating

Great salesman and dealership to deal with My buying experience was very easy and smooth. Jeremy was very helpful and knowledgeable and made the transaction stress free. Thanks I would definite More

by Mike Ruminski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Haas

April 15, 2018

Dealership Rating
Employee Rating

Nice and fair Friendly service and a very helpful staff got me in one out in a timely fashion. I would definatlly refer anyone to buy a car or truck from them More

by Luis Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Alhout , Jennifer Beljan, Alise Smith, ART Wheatley

April 04, 2018

Dealership Rating
Employee Rating

Sean was cool Sean randomly gave me a call telling me I had a cap 1 pre approval and then he came and picked me up and got me in a new car !!! It was pretty easy he More

by Lakisha carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Muscatello

February 23, 2018

Dealership Rating
Employee Rating

Just terrible Sold me a car with multiple undisclosed issue, and are now ignoring any attempted communication by me. Very frustrated and the whole experience is ter More

by VWFrustrated
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tigran Djavadyan

Mar 07, 2018

North Coast Mitsubishi - West Cleveland responded

Good afternoon VW, My name is Matthew and I am the Customer Service Manager here at North East Auto Credit. I wanted to apologize to you for your experience with us as we never want our customers to have a one star experience. Will you please reach out to me so that I can help create a more positive experience for you? Thank you and I hope to hear from you soon. Matthew Customer Service Manager 917-374-5453

February 15, 2018

Dealership Rating
Employee Rating

Good service So I came in with my husband and son wanting a good car and Sam alhout hooked us up with an amazing car and he is super polite and patient More

by Salb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Alhout , Jennifer Beljan, Alise Smith

January 08, 2018

Dealership Rating
Employee Rating

over the top My experience with this dealership has been A plus! The sales staff and finance department were patient and always happy to answer any and all questio More

by daughter,crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Milad Hanna, Sam Alhout , Alise Smith, Josh

December 22, 2017

Dealership Rating
Employee Rating

Super Customer Service Kelly is by far one of the best Salespeople I’ve ever dealt with. Our first loan fell thru for reasons out of my control. When I found another vehicle More

by Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Weaver

December 22, 2017

Dealership Rating
Employee Rating

The Worst Dealership Ever Sorry! Already have funds to purchase, wanted all paperwork completed before arriving not getting much response from Malid or Dan had vehicle picked don’t ev More

by Redsox25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Milad Hanna

Dec 29, 2017

North Coast Mitsubishi - West Cleveland responded

Good afternoon Redsox, My name is Matthew Chirino and I am the Customer Service Manager here at North East Auto Credit. Please allow me the opportunity to apologize to you for your experience with us as our goal is always to have our customers leave happy and smiling and we never want someone to feel like they had a one star experience with us. Will you please reach out to me at your convenience so that I may help in creating a more positive experience for you? Thank you for your understanding and I hope to hear from you soon. Matthew Chirino Customer Service Manager North East Auto Credit 917-374-5453

December 08, 2017

Dealership Rating
Employee Rating

Awesome experience My wife and I came in looking for a very specific model (ford escape) and we met Sam and immediately felt at ease. Car buying is normally and arduous More

by Mfarv2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Alhout , Jennifer Beljan

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