Dan Hawks is a veteran of the auto industry serving in various service positions since 1992. Originally from Florida, he completed his Accounting and Management studies at Ohio Wesleyan University. Dan has been with Crown Eurocars since 2001 in the capacity of service administration and management. He is married with a child and in his spare time enjoys traveling to beach destinations.
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May 19, 2022
Complete disregard for appointment time and after the long wait then a complete disregard for customer service. The recall remedy appointment we presented for and were able to schedule on their website b long wait then a complete disregard for customer service. The recall remedy appointment we presented for and were able to schedule on their website by checkbox specifying it they advised they are not scheduling for another 6-8 weeks. The recall advises do not drive the vehicle due to possibility of complete brake failure. We were advised by Crown they do not even know the remedy at this time and we are to drive it home. More
December 17, 2021
Konstitan did a nice job explaining things about the car. The finance person was very thorough and answered all of our wuestions The finance person was very thorough and answered all of our wuestions More
Other Employees Tagged: Konstantin Chumak, Bill Tippie , Cory Gasparro
September 18, 2021
I’ve done this WITH a Super Cool Auto Professional in Sales when I arrived at near Closing on a Saturday about 2 weeks ago and didn’t even buy my Benz from Michael… Simply ; Awesome People and “REAL❤️🙏 Sales when I arrived at near Closing on a Saturday about 2 weeks ago and didn’t even buy my Benz from Michael… Simply ; Awesome People and “REAL❤️🙏 God Bless , JB More
Other Employees Tagged: Seth Kinniard, Michael Lyons, Brian Tassinari, Bryan Moser, Sterling Finney
September 15, 2021
Always great honest service people were friendly and helpful not much more to say at helpful not much more to say at More
Other Employees Tagged: Seth Kinniard, Michael Lyons, Brian Tassinari, Bryan Moser, Sterling Finney , Shen Saguisi
July 27, 2020
Beyond incompetent. Even after handing them a a diagnosis they were unable to fix the vehicle. They know nothing of Bluetec technology. Stay away. And I thought Germain was bad. they were unable to fix the vehicle. They know nothing of Bluetec technology. Stay away. And I thought Germain was bad. More
Other Employees Tagged: Seth Kinniard, Michael Lyons, Brian Tassinari, Bryan Moser, Sterling Finney
March 24, 2020
Crown Mercedes is a wonderful dealership!!! I have worked with Ken Stuart the last 2 times and between my husband and I we have leased our last now 6 cars from them!! with Ken Stuart the last 2 times and between my husband and I we have leased our last now 6 cars from them!! More
Other Employees Tagged: Kenneth Stuart, Shen Saguisi, Craig Brooks , Richard Renner
March 21, 2020
Excellent purchase experience ! Ken Stuart is always very professional and knowledgable. The new car was ready to go as stated. Trading our old car went very well too. Ken made it very easy. professional and knowledgable. The new car was ready to go as stated. Trading our old car went very well too. Ken made it very easy. More
Other Employees Tagged: Kenneth Stuart, Shen Saguisi, Craig Brooks
February 07, 2020
I just purchased my third Mercedes from Crown Eurocars and my 2nd from Stephen Revard. Everyone I've met is very knowledgeable, friendly and professional. Stephen has even provided me with a course to go and my 2nd from Stephen Revard. Everyone I've met is very knowledgeable, friendly and professional. Stephen has even provided me with a course to go over every detail and operation of my new car. Personnel in the the service department are thorough, knowledgeable and take the time to explain what your car needs and answer any questions you may have. I highly recommend Stephen and the other folks at Crown Eurocars of Dublin. More
Other Employees Tagged: Bill Tippie , Stephen Revard
December 16, 2019
Impressive Customer Service and Follow-Through My husband and I were quite impressed with the level of courtesy, professionalism, helpfulness and most importantly -- "FOLLOW THROUGH" of the Sales R My husband and I were quite impressed with the level of courtesy, professionalism, helpfulness and most importantly -- "FOLLOW THROUGH" of the Sales Rep, Youssoupha Mbao AND the Sales Manager, Richard Renner, and also the Service Manager - Daniel Hawks, for the recent purchase of our beautiful new (to us) vehicle... a red Maserati. What a great group of people... and a fine experience... especially in a day and age where this isn't always the norm. We will continue to share the name of this dealership with our friends and family... for their upcoming vehicle purchases. More
Other Employees Tagged: Youssoupha Mbao, Richard Renner
March 01, 2019
very nice and good service to me kenneth weaver the service was very good everybody was very nice made mw fill very comfortable when I buy me next Mercedes it will be from them the service was very good everybody was very nice made mw fill very comfortable when I buy me next Mercedes it will be from them More
Other Employees Tagged: Bill Stevenson , Jeremy Ellis, Melisa Greenberg, Richard Renner