Dan Chastain

Great experience. The team was very professional and helpful. All the items were checked and serviced as needed. The team was very professional and helpful. All the items were checked and serviced as needed. More

by Sam Verified Customer Verified Customer

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Service department always professional, courteous and knowledgeable. Work is completed when and as promised. Dan Chastain does an excellent job making sure everything is correct. knowledgeable. Work is completed when and as promised. Dan Chastain does an excellent job making sure everything is correct. More

by JDEMARCO99 Verified Customer Verified Customer

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Very helpful they took care of all things that I needed to get done. The appointment was very easy and the staff was amazing. to get done. The appointment was very easy and the staff was amazing. More

by MANI2 Verified Customer Verified Customer

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Helpful and attentive, great follow up and very friendly. I appreciated the professionalism and desire to make sure we were taken care of I appreciated the professionalism and desire to make sure we were taken care of More

by RYAN_S_PORTER Verified Customer Verified Customer

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I love this place! I purchased my last 3 vehicles from Infiniti Roseville because they are honest, have great pricing, and outstanding customer service. I highly reco I purchased my last 3 vehicles from Infiniti Roseville because they are honest, have great pricing, and outstanding customer service. I highly recommend this business! More

by Christopher G. Verified Customer Verified Customer

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Dan the service agent was very attentive and very polite. Dan kept me informed on our vehicles progress, and we are grateful for the condition our car was returned to us in. Dan kept me informed on our vehicles progress, and we are grateful for the condition our car was returned to us in. More

by sansation3 Verified Customer Verified Customer

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Dan is fantastic, he’s always informative, professional and willing to convey what needs to be done, the right way! and willing to convey what needs to be done, the right way! More

by FLYFORPETE2 Verified Customer Verified Customer

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This was my first visit to your new location. Dan Chastain not only helped with my service needs but he made sure I knew the lay of the land. That is, where the customer lounge and cashier were Dan Chastain not only helped with my service needs but he made sure I knew the lay of the land. That is, where the customer lounge and cashier were located. He was very helpful. More

by JONSELF Verified Customer Verified Customer

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My experience at Roseville Infiniti has always been amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been go amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been going here for years and Highly recommend their service department. 5 Star - please commend these employees!!!! More

by Privateron Verified Customer Verified Customer

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I have no idea about the rest of the dealership, as this was the first interaction I have had here or with any Infinity in over 10 years as a result of a total loss of trust with a prior (different) Infinit was the first interaction I have had here or with any Infinity in over 10 years as a result of a total loss of trust with a prior (different) Infiniti dealership (sales and service). The most important relationship with any dealership for most of us is the trust we have (or don't have) with the Service Manager. For certain, this is true for me. Dan Chastain, Service Manager at Roseville Infiniti was exceptional. He addressed my issues, treated me with respect and what recognized that I actually know something about cars myself. Dan made sure my needs were met without any upselling or manipulation -- just the relevant facts -- presented clearly and concisely! The work was done quicky and I was kept informed prior to, during and after the service work was done. I felt I was treated with honesty and respect and by a very knowledgeable service manager and service team. Thank you, Dan! My 1997 Q45 keeps on going strong after 28 years and over 250K miles, but you and the service team at Roseville Infiniti put Infiniti back on my consideration list for my next car when that day comes! Thank you! More

by mswenson38 Verified Customer Verified Customer

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