Dan Chastain
Dan Chastain at INFINITI Roseville

Dan Chastain | Page 13

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.9
141 Reviews
4.9

141 Reviews

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141 Reviews of Dan Chastain

October 30, 2024

Dealership Rating
Employee Rating

Dan Chastain is excellent service manager. I have known and worked with him for over 15 years. A+ More

by LOURAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

INFINITI Roseville responded

Lourain, Thank you for your kind words and for sharing your longstanding experience with Dan! We're thrilled to hear he’s provided you with such excellent service over the years. Dan is truly dedicated to ensuring our customers are well taken care of, and your A+ rating means a lot to us. We look forward to many more years of exceptional service together!

October 23, 2024

Dealership Rating
Employee Rating

The dealership is easy to navigate and having Esther there to take care of us from pretty much the moment we pull in makes the experience at the dealership that much better! More

by NATHANFREELS
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Esther Shamouel , Charles Bermudez

Oct 24, 2024

INFINITI Roseville responded

Thank you for sharing your experience! We're happy to hear that navigating the dealership was a breeze and that Esther made your visit even better from the moment you arrived. We’ll be sure to pass along your kind words to her. We appreciate your support and look forward to seeing you again!

December 02, 2023

Dealership Rating
Employee Rating

Top class service, informative, friendly, very knowledge about car and solution, thorough, cleanliness, helpful and supportive. More

by htrantitan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

INFINITI Roseville responded

Thank you for your kind words! We are so happy to hear that our team was able to give you top-class service. We truly appreciate you and your business with us!

October 13, 2023

Dealership Rating
Employee Rating

Excellent service department and service rep Dylan . And Rodney service mechanic all amazing and friendly. More

by Privateron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Bermudez, Dylan Thayer, Rodney

Oct 13, 2023

INFINITI Roseville responded

Thank you for your kind words! We are so happy to hear that Rylan and Rodney were able to give you such great customer service. We truly appreciate you and your business with us. Wishing you many more happy miles!

August 29, 2023

Dealership Rating
Employee Rating

Dan always goes above and beyond the call of duty to make sure my SUV is fixed right the first time and comes back cleaner inside and out than when I brought my car in for service. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

INFINITI Roseville responded

Steve, Thank you so much for your 5-star review! We are so glad to hear that Dan was able to go above and beyond for you. We just love working hard to give our clients the best service. Wishing you many more happy miles!

August 25, 2023

Dealership Rating
Employee Rating

Great service and quality repairs. The service representative did a great job of keeping me informed about the status More

by ping.wang
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Aug 25, 2023

INFINITI Roseville responded

Thank you for bringing your vehicle in for service with us! We are so happy to hear that our team was able to help you and give you such outstanding customer service. We truly appreciate you and your business with us!

January 07, 2023

Dealership Rating
Employee Rating

Dan Chastain is outstanding. Best service person I have worked with at any dealership period! More

by bilinhhi
Recommend Dealer
Yes
Jan 09, 2023

INFINITI Roseville responded

Thank you for sharing your 5-star review with us. We are so happy that you had such a positive experience with Dan. We love working hard to give all our clients the best service. We look forward to a long-lasting relationship!

November 17, 2022

Dealership Rating
Employee Rating

They are wonderful at this dealership and their service department is great at helping me. I recommend this dealership to anyone. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2022

INFINITI Roseville responded

JC, We are so glad that you had such a positive experience with us! We love working hard to give our clients the best service. We truly appreciate you and your business with us.

May 16, 2022

Dealership Rating
Employee Rating

I drove over an hour to go to this dealership to look at a car and it was worth the drive. Great customer support throughout the dealership, especially with Ray. More

by Ritchrock
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Cruz, Shah Atebar , Charles Bermudez, Nadine Dillman, Ray Martin, John Phillips, Dylan Thayer

May 16, 2022

INFINITI Roseville responded

Thank you for making the drive! We are so grateful for the opportunity to earn your business. If you ever have any additional questions, know that we are only one phone call away.

March 04, 2022

Dealership Rating
Employee Rating

We were kept informed of any concerns. We appreciated the ongoing communication. Dan was very professional and friendly at the same time. More

by Jalowder
Recommend Dealer
Yes
Mar 04, 2022

INFINITI Roseville responded

Thank you for sharing your 5-star service experience we appreciate your business.

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