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Dan Chastain
126 Reviews
126 Reviews
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126 Reviews of Dan Chastain
September 02, 2021
Roseville Infiniti has a strong supportive team. Charlie has been taking care of my service for years, Prompt efficient and great follow through. Esther is a fantastic sales consultant. No press Charlie has been taking care of my service for years, Prompt efficient and great follow through. Esther is a fantastic sales consultant. No pressure, explained all aspects of the purchase very clearly. Able to locate the car I had in mind, had it delivered to the lot and we were able to complete the sale. More
by Carole1
Other Employees Tagged: Esther Shamouel , Charles Bermudez
July 25, 2021
Infiniti dealership service center is consistently helpful each and every time. I appreciate the knowledgeable employees who are always able to help with a positive attitude. helpful each and every time. I appreciate the knowledgeable employees who are always able to help with a positive attitude. More
by Michelle
February 21, 2021
Best Dealership hands down . We drive 3 hours to this dealership because their friendliness and their attention to detail . John ,Dan and Nicole in service are un-matched in my over 30+ years of dealing dealership because their friendliness and their attention to detail . John ,Dan and Nicole in service are un-matched in my over 30+ years of dealing with service departments . More
by John weinreich
Other Employees Tagged: John Phillips, Nicole -Front Desk/Billing/Cashier - Best I've Dealt with at any dealership. Also gets five 🌟 🌟 🌟 🌟 🌟
February 18, 2021
Terrible experience. Never, ever, ever have I had an experience as this. Taking my car in for service and then having a part fall off of my car, when I brought the car in to take care of that issue, to experience as this. Taking my car in for service and then having a part fall off of my car, when I brought the car in to take care of that issue, to then have me pay for the costs of repair for the technician's negligence. I would expect this from a chop shop, that charges $9.99 for oil change, not a large, supposedly reputable large dealership, from which the car was purchased, having just paid $200 for service, to have to pay another $300 for incompetence. The fact that the service rep, after speaking with management, having the audacity to assure me the tech did everything correctly and it's my fault the part fell off of the car, 1 day after having taken in for service. This car is a lease. Which, I was thinking of either purchasing, or getting a new car.... After this experience, I'm thinking of going to a more reputable dealership next time, which prides itself on customer service, experience, taking ownership of their mistakes over passing the buck onto the consumer. More
by dan
November 21, 2020
Their service department maintained my original Infiniti for 120k miles until it was totaled by another driver. I then looked around and bought a new Infiniti from this dealership. the purchase process wa for 120k miles until it was totaled by another driver. I then looked around and bought a new Infiniti from this dealership. the purchase process was easy and I was able to continue my relationship with my service advisor Dan. He is spectacular. He knows me and my car. I have had nothing but positive experiences for over 150k miles between the cars. More
by Jeremy
