Dan Chastain

quality job with good customer service, nice communication. I have been received text message what is my car problem with my choice to fix. good to now the problem to fix. not pushing no preachi communication. I have been received text message what is my car problem with my choice to fix. good to now the problem to fix. not pushing no preaching. they left for me to decide. to fix it whenever I am ready. thank you Roseville infinity. Dan was my advisor technician. it was good customer service. thank you Dan. More

by ABENEZERS Verified Customer Verified Customer

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Dan always provides great service! This dealership is very professional. Scheduling is very easy to do. This dealership is very professional. Scheduling is very easy to do. More

by WILSONANDASSOCIATES Verified Customer Verified Customer

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great service from Dan, everything dine as requested. new service location was much better than last location new service location was much better than last location More

by karnold Verified Customer Verified Customer

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Easy to schedule appointments when needed even next day appointments. Easy drop off. The updates on my car that I received by text are great really appreciate the communication. appointments. Easy drop off. The updates on my car that I received by text are great really appreciate the communication. More

by HALO4U Verified Customer Verified Customer

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Dan at service is amazing , very professional and curious, always follows up and very helpful. curious, always follows up and very helpful. More

by BK Verified Customer Verified Customer

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Dan and his team went above and beyond to keep me informed and taken care of. informed and taken care of. More

by DLPETTINATO Verified Customer Verified Customer

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I've had my 2008 G37S serviced at INFINITI Roseville twice since moving to the area from San Jose. Both times, my service agent was Dan Chastain. He is a great service agent. Everything went smoothly twice since moving to the area from San Jose. Both times, my service agent was Dan Chastain. He is a great service agent. Everything went smoothly both times, with repairs completed successfully. Check-in/check-out was easy. Repair costs seemed, well, a bit high, but that seems to be the norm for all work done by any dealership. More

by KELLYANDSHARI Verified Customer Verified Customer

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Had my car in shop. One of the things I asked for was to check rear passenger tire as it was continually losing air. They belatedly checked it and said they couldn't fin One of the things I asked for was to check rear passenger tire as it was continually losing air. They belatedly checked it and said they couldn't find anything but that they didn't have a tire immersion sink to test for leaks, perhaps I should go to America's Tire and ask them to take a look (the car was in for other service) I purchased these tires from Rsvl Infinity in October 2023. So, I drive off and several miles later the tire pressure shows to be 27 lbs. They hadn't even put air in the tire. I called immediately, but you can neve get a service rep, only the voice mail of a person that I'm not even working with. I was told to bring in car at 9AM so that it would be ready by 1PM. It was reedy at 3:30PM and the tire had not been looked at. That was another half hour. This was Thursday. It's now Saturday and no one has called me back. Guess I'll go to America's Tire. I have had 2 QX 60's since 2015. I have previously been pleased with service dept. I NEVER take my car any where else, so it doesn't feel good to leave this negative review. More

by FESTERSEN Verified Customer Verified Customer

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DAN’S GREAT! HE’S A BIG REASON WHY I HAVE CONTINUED MY LOYALTY TO INFINITI FOR THE PAST 20 YEARS, HE’S A BIG REASON WHY I HAVE CONTINUED MY LOYALTY TO INFINITI FOR THE PAST 20 YEARS, More

by D_BLATNICK Verified Customer Verified Customer

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Very hard to get a hold of service and parts. Operator is almost nonexistent. Service advisors were very helpful acknowledgeable, especially Micha Operator is almost nonexistent. Service advisors were very helpful acknowledgeable, especially Micha More

by lion764abc Verified Customer Verified Customer

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