Dan Barber

Excellent customer service and Joe Drew’s always has everything taken care of to include any recommendations. everything taken care of to include any recommendations. More

by ronehoward83 Verified Customer Verified Customer

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Very welcoming and nice staff. Great servicing on car. I would have given a 10 when comparing to Jax location. The Jax location has cafe and serves breakfast, lunch while ther Great servicing on car. I would have given a 10 when comparing to Jax location. The Jax location has cafe and serves breakfast, lunch while there is ongoing retention keeping customers informed while they are waiting. More

by k.tober Verified Customer Verified Customer

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I bought a Certified Pre-Owned (CPO) Benz from this dealership, only to find out the “certification” basically meant they just changed the oil and slapped on the CPO label. The car had a bent wheel, no dealership, only to find out the “certification” basically meant they just changed the oil and slapped on the CPO label. The car had a bent wheel, no alignment was done, and none of the filters were replaced. Even worse, it had a very concerning whining noise right from the start. I dropped it off to get checked, and they told me it was “good to go.” Later, the tech admitted he never even took the car for a test drive, which is shockingly irresponsible and shows how little they actually care about customer safety or quality. Not only did I overpay for the vehicle itself, but the so-called CPO inspection was clearly worthless. I wouldn’t recommend this place to anyone and will actively discourage anyone I know from buying here. Completely unacceptable and disappointing experience, would never buy here again. More

by rajovicboris Verified Customer Verified Customer

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Dan the Service Manager is absolutely amazing and Mike is the BEST Service Advisor you could ask for!!!! the BEST Service Advisor you could ask for!!!! More

by WNG4 Verified Customer Verified Customer

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I recently had the pleasure of working with Joe Drewes at the Mercedes service department, and I couldn't be happier with my experience. From the moment I walked in, Joe was friendly and professional, making the Mercedes service department, and I couldn't be happier with my experience. From the moment I walked in, Joe was friendly and professional, making the entire service process smooth and efficient. He took the time to explain the services my vehicle needed, answered all my questions, and ensured that I felt informed every step of the way. The level of care and attention he provided was truly commendable. I left feeling confident in the service performed and grateful for Joe's expertise. Highly recommend him for anyone needing assistance with their Mercedes! More

by Kris Verified Customer Verified Customer

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Bunch of liars. Very deceitful staff and poor service . I will not be a returning customer Very deceitful staff and poor service . I will not be a returning customer More

by jamilortiz Verified Customer Verified Customer

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professionalism from reception till at checkout. The refreshments were excellent, and the lobby was restful. The refreshments were excellent, and the lobby was restful. More

by IRENEMKERU Verified Customer Verified Customer

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The service team couldn’t have been kinder, more considerate to assist w an airport lockout! considerate to assist w an airport lockout! More

by AMYCOCHRANKLEIN Verified Customer Verified Customer

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Fantastic service experience as always Prompt return of car and awesome follow up Always above and beyond! of car and awesome follow up Always above and beyond! More

by HEATHER.FOSTER87 Verified Customer Verified Customer

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great place for service. 5 stars every time. always a pleasure to do business with 5 stars every time. always a pleasure to do business with More

by TARENA Verified Customer Verified Customer

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