Damon Helton

Great customer support and service. Would definitely recommend mercedes-Benz to my family and friends.. Would definitely recommend mercedes-Benz to my family and friends.. More

by TRYCE0526 Verified Customer Verified Customer

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Damon is professional, courteous, and friendly. He is an excellent service provider. Other members of the team I truly appreciate are Ricky Pettus who was extremely helpful to me on several questio He is an excellent service provider. Other members of the team I truly appreciate are Ricky Pettus who was extremely helpful to me on several questions I had about replacement parts for my vehicle, and Ricky always greets me with warmth and professionalism! My absolute person though is Allen Blair. He was my service advisor for years and though he has moved to another level, he still greets me, and makes sure my service needs are met. This is a great team and they all treat me as a valued and appreciated client of Mercedes Benz! More

by SONYAN.SCRUGGS Verified Customer Verified Customer

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I am now on my 4th Mercedes-Benz from this dealership. It is such a pleasure dealing with the purchases and the service It is such a pleasure dealing with the purchases and the service More

by gvratsinas Verified Customer Verified Customer

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Very personal, goes above and beyond customer service. Took great care of Me by far the best service advisor I have had since I been been getting service on my glc 300 . Definitely felt as a customer I wa Took great care of Me by far the best service advisor I have had since I been been getting service on my glc 300 . Definitely felt as a customer I was top priority thank you . More

by ZAVALA.LALO Verified Customer Verified Customer

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These people have got to be the best in the nation. My experience has been that they have been very transparent and trustworthy in my purchases. Rosalyn Delph is great sales person that I highly trust My experience has been that they have been very transparent and trustworthy in my purchases. Rosalyn Delph is great sales person that I highly trust with any friend of mine in any age range. She is very considerate and concerned for your needs. Very open and never forget or over-promise. She introduced us to all of the service department personnel and managers which we thought was cool because that made us feel welcome by reaching out to us for a handshake a smile and a slight humorous gesture. Randy Ennis is very specific with a no nonsense approach with his research. The data he presents in deals are informative and factual. Randy made me feel as though the data and decisions are all yours, no sales pressure intended. I never felt as though I was purchasing a preowned vehicle or as a customer with less than new service! I felt like the guy that showed up to buy a $200,00 vehicle! Just like Randy Ennis, Jerrold Browning is data driven in what he presents. The decision is yours backed with the best advice from Jerrold you'll need to make a valued decision to protect your investment. I want my wife to drive nothing but the best from a dealership I trust and values my decisions that works best for my family's budget! More

by DAVLCRAWJR Verified Customer Verified Customer

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Our experience at Little Rock Mercedes was outstanding from drop off to pick up! Our vehicle was completed in a timely manner just as we expected. from drop off to pick up! Our vehicle was completed in a timely manner just as we expected. More

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I’m 100% disabled vet. I would work there as a waiting room concierge Please let me know when I can start Best service team in 3 years. No joke. I’m not getting g I would work there as a waiting room concierge Please let me know when I can start Best service team in 3 years. No joke. I’m not getting g paid to say this. I literally mean it. More

by bigdog9er Verified Customer Verified Customer

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Damon took care of all our needs. He is very professional and courteous. He kept me up to date with progress and put some great tires on the car. He is very professional and courteous. He kept me up to date with progress and put some great tires on the car. More

by roederbrad Verified Customer Verified Customer

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Keep it up the good work, thank you for your service. Hope you guys provide Loaner next time Hope you guys provide Loaner next time More

by ravirajni10 Verified Customer Verified Customer

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Clean and Modern The work shop is clean modern and is easy to get in and out of easy to get in and out of More

by MLB Verified Customer Verified Customer

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