Dakota Burns

Service advisor was professiona through the entire interaction. I was kept advised on the status of my truck and where it was in the service phase interaction. I was kept advised on the status of my truck and where it was in the service phase More

by mhspinney62 Verified Customer Verified Customer

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I have a claim to file with services I paid for there and cannot get any assistance to complete claim!!! cannot get any assistance to complete claim!!! More

by arbpics Verified Customer Verified Customer

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I can’t say enough about John’s customer service,for I am in the customer service industry as well.I look forward to working with John in the future.Thanks so much for making my service work as seamless and in the customer service industry as well.I look forward to working with John in the future.Thanks so much for making my service work as seamless and effective as possible! More

by TEXASRICK38 Verified Customer Verified Customer

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I only use Frisco for my service. Of my Ram 1500. They know my truck . Of my Ram 1500. They know my truck . More

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Frankly, I only worked with Dakota and he met any expectations and obligations rather quickly. I'm appreciative of his time and attention and look forward to an opportunity to work with him in the fu expectations and obligations rather quickly. I'm appreciative of his time and attention and look forward to an opportunity to work with him in the future. With regards to the dealership and its Phone System and attempting to schedule a service appointment, there were several occasions where I called and the phone system was not working correctly, and I would be kicked out after selecting the appropriate number to reach the service department. I don't know if this is because it was very busy and all the lines were occupied, but it repeatedly happened over 24 hour period. More

by WJSCHOOR130 Verified Customer Verified Customer

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Not very pleasant but Dakota was very helpful Not very pleasant but Dakota was very helpful the prices are high and my car was damaged pleasant but Dakota was very helpful the prices are high and my car was damaged More

by untam3d Verified Customer Verified Customer

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Dakota was very helpful and he provided great service, The experience was very good overall. The experience was very good overall. More

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It was great customer support and understands the customer needs. Chase became good friend of mine. customer needs. Chase became good friend of mine. More

by Sumanth Singidi Verified Customer Verified Customer

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Dakota was extremely helpful and meeting my truck needs. He was professional, courteous, and had good knowledge. He was professional, courteous, and had good knowledge. More

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Excellent Service Excellent service addressing all the concerns and delivered the vehicle on time as promised concerns and delivered the vehicle on time as promised More

by enkrao Verified Customer Verified Customer

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