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Dain Bryant
Dain Bryant at Niello Audi

Dain Bryant

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.9
122 Reviews

Dealership Experience

15 yrs, 11 mos

4.9

122 Reviews

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122 Reviews of Dain Bryant

July 03, 2025

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Employee Rating

Great first service experience. Niello was fast, courteous and thorough. It was quite a distance to go there but Dain made the drive worth it because he explained how I could take b More

by miltonpoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 20, 2025

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Employee Rating

Great place for service and do business. I always get treated with priority and professionalism More

by ron_j8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter, Erik Carr, Scott Bunker, Hector Guadamuz, Jason Rajan, Elbert Davis III, Kenneth Thomas, Aaron Thetford

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Jun 21, 2025

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 19, 2025

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Employee Rating

We are very happy with the service we received with Omead. Unfortunately the update we needed to have done was not completed. More

by SARASOONER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar

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Jun 19, 2025

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 15, 2025

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Employee Rating

Overall great service, the advisor makes all the difference in smoothing out the maintenance experience. Nielo continues to deliver on its customer service. More

by DBUGATTO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2025

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 27, 2025

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Employee Rating

Very professional and thorough. He went the extra mile for us trying to fix a heater problem. More

by DSILVA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2025

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 24, 2025

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Employee Rating

I have always had excellent service and support at Niello Audi. We have three Audis, all have been serviced here. More

by CPZAISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Bunker, James French

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Apr 24, 2025

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 21, 2025

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Employee Rating

the service is, in and of itself great. ..Thanks in large part to Dan....and his service advisors. BUT, for the second time in 4 months my car was not washed, cleaned or otherwise in the sa More

by GR8MGMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 21, 2025

Niello Audi responded

Thank you for your feedback. While we strive to wash every vehicle during service, it appears that we may have fallen short during your recent visits—and for that, I sincerely apologize. I was unable to locate your information in our records, but I would appreciate the opportunity to speak with you directly to better understand your experience and ensure we address any concerns. Please feel free to reach out to me at 916-480-2829. I look forward to hearing from you and the chance to make things right. Best regards, Scott Bunker

April 18, 2025

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Employee Rating

Great service and friendly, professional staff who ensured that I was kept apprised of the necessary repairs and the services rendered. More

by KENNATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James French, Omead Anwar, Jason Rajan

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Apr 18, 2025

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 30, 2025

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Employee Rating

Great customer service, communication on point, does there best to get the job done as promised More

by OYPTTOCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Jason Rajan

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Mar 30, 2025

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 14, 2025

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Employee Rating

Excellent service that’s professional, prompt, clean and friendly. Never worry about my car not being taken care of! More

by KATRINA230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter, Jason Rajan

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Mar 16, 2025

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Katrina, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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