Dain Bryant
Dain Bryant at Niello Audi
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Dain Bryant

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.9
115 Reviews

Dealership Experience

15 yrs, 8 mos

4.9

115 Reviews

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115 Reviews of Dain Bryant

March 30, 2025

Dealership Rating
Employee Rating

Great customer service, communication on point, does there best to get the job done as promised More

by OYPTTOCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Jason Rajan

Mar 30, 2025

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 14, 2025

Dealership Rating
Employee Rating

Excellent service that’s professional, prompt, clean and friendly. Never worry about my car not being taken care of! More

by KATRINA230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter, Jason Rajan

Mar 16, 2025

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Katrina, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 10, 2025

Dealership Rating
Employee Rating

I appreciate the efficiency, as well as the friendly interactions with the Niello staff. I do not feel pressured to do any additional work suggested, but like that I know what jf crucial and what can be More

by suz0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 06, 2025

Dealership Rating
Employee Rating

We bought our 1st Audi, Audi 4000 in December 1979. We bought our 3rd Audi, a Certified Used 1998 A6, from Niello in 2002. In June 2022 we bought our 6th Audi, a 2019 Q5 from Niello with Diane Ponce. More

by JERECOX71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2025

Niello Audi responded

Thank you, Jere! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Aaron Thetford General Manager athetford@niello.com

February 02, 2025

Dealership Rating
Employee Rating

I have always experienced friendly, professional service at this dealership. I appreciate that loaner cars are an available option. More

by mars1074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Niello Audi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 19, 2025

Dealership Rating
Employee Rating

Dain has been my service person since my first Audi years ago. He has made every Audi visit comfortable and taken great care of both my Audi Allroad and A3 services. The cars look great when finished now t More

by mafish42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Rajan

Jan 20, 2025

Niello Audi responded

Thank you so much for your excellent review! We are so glad that Dain had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 16, 2025

Dealership Rating
Employee Rating

Staff is friendly, respectful, they did work as requested. No pressure for additional suggested work. More

by suz0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Rajan

Jan 16, 2025

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 06, 2025

Dealership Rating
Employee Rating

Great customer service! Explained concerns and identified paw prints on the engine. Helpful identifying potential problems. More

by erikac77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar

Jan 06, 2025

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 24, 2024

Dealership Rating
Employee Rating

Omead very knowledgeable and helpful! We appreciate him very much. Thank you to him ant to Niello Auto. More

by acondrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2024

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Omead delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 23, 2024

Dealership Rating
Employee Rating

Would have scored a 5 across the board, but the tech that took my car out after the repair work was completed and blasted around the dealership, pulling 0.8 g in acceleration when it was wet out earns at lea More

by ryan.j.trapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2024

Niello Audi responded

We are very happy to have provided you with such a positive experience, Ryan! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Dec 27, 2024

ryan.j.trapp responded

Read the review Scott. Very displeased with your techs out flooring my car after completing the service. Dain was great. he's the reason for the overall score.

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