Dain Bryant
Dain Bryant at Niello Audi
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Dain Bryant

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.9
111 Reviews

Dealership Experience

15 yrs, 5 mos

4.9

111 Reviews

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111 Reviews of Dain Bryant

January 19, 2025

Dealership Rating
Employee Rating

Dain has been my service person since my first Audi years ago. He has made every Audi visit comfortable and taken great care of both my Audi Allroad and A3 services. The cars look great when finished now t More

by mafish42
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Rajan

Jan 20, 2025

Niello Audi responded

Thank you so much for your excellent review! We are so glad that Dain had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 16, 2025

Dealership Rating
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Staff is friendly, respectful, they did work as requested. No pressure for additional suggested work. More

by suz0912
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Rajan

Jan 16, 2025

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 06, 2025

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Great customer service! Explained concerns and identified paw prints on the engine. Helpful identifying potential problems. More

by erikac77
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar

Jan 06, 2025

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 24, 2024

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Omead very knowledgeable and helpful! We appreciate him very much. Thank you to him ant to Niello Auto. More

by acondrin
Service Price Transparency
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Recommend Dealer
Yes
Dec 27, 2024

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Omead delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 23, 2024

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Employee Rating

Would have scored a 5 across the board, but the tech that took my car out after the repair work was completed and blasted around the dealership, pulling 0.8 g in acceleration when it was wet out earns at lea More

by ryan.j.trapp
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 27, 2024

Niello Audi responded

We are very happy to have provided you with such a positive experience, Ryan! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Dec 27, 2024

ryan.j.trapp responded

Read the review Scott. Very displeased with your techs out flooring my car after completing the service. Dain was great. he's the reason for the overall score.

December 20, 2024

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Employee Rating

Dane was wonderful - detail oriented, kind and always able to answer my questions on my 2018 Q3. Thanks! More

by m
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar

Dec 21, 2024

Niello Audi responded

Thank you for your review and kind words for Dane! Please don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 09, 2024

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Omead is amazing, extremely helpful, knowledgeable and prompt. I recommend both him and Niello Audi’s service department very highly. More

by K Faz
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter, Alicia Hart, Erik Carr, Scott Bunker, Omead Anwar, Jennifer Lowenstein , Dee Browning, Steve Browning, Rachel Raschein

Dec 09, 2024

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Omead and our team here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 28, 2024

Dealership Rating
Employee Rating

Dane consistently goes above and beyond in to solve any and all issues we may have with either both of our Audi's. More

by rmetzler
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 29, 2024

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dain and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 27, 2024

Dealership Rating
Employee Rating

This is my 4th Audi purchased and serviced at Niello. They always are great to work with and take care of my needs. More

by kt555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2024

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 24, 2024

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Employee Rating

Can’t ask for more. Friendly, attentive service with good communication. I’m glad they’re my nearest Audi dealer and service center. More

by abeabt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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