DOMINIC FRANCHELLA | Page 26

Overall experience was outstanding in each area! We have known Miles for years! This is our 3rd purchase with him. We appreciate his professionalism, his caring, courtesy and knowledge. We also had We have known Miles for years! This is our 3rd purchase with him. We appreciate his professionalism, his caring, courtesy and knowledge. We also had an opportunity to work with Tony Siliciano who made the financing paperwork a pleasant and effortless experience. Finally, we met with Dominic Franchella, who was an outstanding and patient trainer who far exceeded our expectations in answering our questions and teaching us how to use the new technology in our new Ford Escape. We have and will continue to recommend this dealership to our friends. Sincerely, Barbara and Warren Brandt More

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Great Experience I was very impressed with the sales team at Stamford Ford and Lincoln. They had a car I was interested in so I called and talked to Marco Salazar. H I was very impressed with the sales team at Stamford Ford and Lincoln. They had a car I was interested in so I called and talked to Marco Salazar. He said the car was under deposit but would call me back if the deal fell through. Sure enough, Marco called me the next day to tell me the car was available again. I arranged to drive out (80 miles from my home) to test drive the vehicle. Marco had the day off so he directed me to Neil Avellino, his manager. Neil noticed that the in cabin trunk release was not working and said he would have it fixed. I drove the car and decided to buy it. Neil then introduced me to Michael Mykytey, who did all the paperwork. They worked like a well-oiled machine. I think I bought the second lowest priced car on the lot but they treated me as if I were buying a Bentley. The car was clean and had brand new tires on it. The cabin trunk release was repaired, as promised. I would recommend this dealership to others without hesitation. At the end of the sale Marco felt it was important that I meet Dominic Franchella, the dealership owner. I could tell that Dominic valued my patronage and wanted to make sure that I was treated well by his sales team. No worries in that regard. They're doing it the right way at Stamford Ford and Lincoln. More

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Great purchase experience Very friendly staff. Negotiation was a pleasure. No games. These guys were right up front and since we had been shopping for the car we know we rece Very friendly staff. Negotiation was a pleasure. No games. These guys were right up front and since we had been shopping for the car we know we received a very fair deal. Highly recommend this dealership. More

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I have dealt with many dealerships in the past and NONE of them could compare with the great service and attention that Dom and his crew gave me. I was buying a used explorer and they treated me like I was of them could compare with the great service and attention that Dom and his crew gave me. I was buying a used explorer and they treated me like I was the most important customer they ever had. They went above and beyond with everything that they did for me. I will never buy a car from any other dealership again, they have spoiled me! Truly a painless experience........... More

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I really enjoyed my experience at Stamford Ford Lincoln. Marco did a great job making me feel comfortable and confident while looking for the right car. He made it easy to test drive the car I selected and Marco did a great job making me feel comfortable and confident while looking for the right car. He made it easy to test drive the car I selected and the process was painless. I was so impressed with how friendly and outgoing Marco was and it made me feel right at home. I know I have made the right choice in my decision to lease my new Ford Escape! Thanks Marco!! More

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When I walked into Ford in Stamford, I had complete faith that I was being led in the right direction. I felt like they had my best interest and were willing to meet any criteria I had. They were extremely that I was being led in the right direction. I felt like they had my best interest and were willing to meet any criteria I had. They were extremely hospitable and I felt so welcomed upon entering. The bottom line is I trusted them 100% percent with any and all suggestions. It is hard to find a dealership you can trust but I have found one! More

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i would love to thank dom and his team once again for makin my experience at stamford ford great once again , ive been with them for 10 yrs now and it just gets better id like to thank gus and andres for makin my experience at stamford ford great once again , ive been with them for 10 yrs now and it just gets better id like to thank gus and andres for takin care of bussiness for me and a huge thank you to michael hes amazing at his job thanks again john colandro ps. thanks for the pizza mike More

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I was in the process of buying a new car, went to Stamford Ford to test drive one car and then drove the Ford Escape and loved the drive of the car. My sales person was Lena Spagnuolo, who was great Stamford Ford to test drive one car and then drove the Ford Escape and loved the drive of the car. My sales person was Lena Spagnuolo, who was great from the moment I met her, very friendly and helpful and not pushy at all, which was very important to me, I have put off buying a new car, really, just because did not want to be hassel from a sales person and now I have found that with Lena and Stamford Ford. Lena, introduced me to Dominic, who was just as friendly and helpful and made you feel like family from the moment you met. I didn't realize buying a new car could be so easy and painless (Thanks Tony). Now only wished I didn't wait sooo long!!! I have and will definitely recommend Lena and Stamford Ford to all my family and friends!! Thanks again, Lena and Dominic!!!! More

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Great customer service, going above and beyond expectations, they all stayed past closing to help me obtain a much needed car as it was replacing a car that had completely stopped running beyond r expectations, they all stayed past closing to help me obtain a much needed car as it was replacing a car that had completely stopped running beyond repair. I was impressed that they never made us feel uncomfortable about the way they were extending themselves to help us. Gracious and professional are the two words that come to mind, especially Lena and Dominic. More

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Dear Dominic, I have purchased many cars over the years Dear Dominic, I have purchased many cars over the years from many dealers. I can tell you without hesitation that my experience at your dealership w Dear Dominic, I have purchased many cars over the years from many dealers. I can tell you without hesitation that my experience at your dealership was the most exceptional experience I have ever had. I have never felt more confident in an automobile purchase as I do now. Marco was fantastic in showing me several options within my price range and thoroughly explaining every aspect of the car I chose. Tony, in finance was professional and courteous and worked hard to get me the best financing available and was very organized on the day of the transaction. I myself manage a company of 350 employees and certain things jump out at me and I want to share one of them. When I was at your dealership on Tuesday night I stepped outside the showroom for a minute to make a phone call and one of your mechanics was pulling a vehicle out of the service garage and parked it near where I was standing. When he got out of the car and as he was walking past me he greeted me and told me to have a nice day. That kind of customer attention is rare and did not go unnoticed. Your run a great dealership and I will take every opportunity to recommend Stamford Ford to my family, friends and business associates in the future. Thank You for everything. Dom Cicatelli More

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