DJ Bermudez | Page 2

We had a great experience at Hawk Ford of St. Charles! Would recommend to friends! Charles! Would recommend to friends! More

by Mwerve Verified Customer Verified Customer

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Great experience! !! I have already referred multiple friends and family to Hark Ford and to DJ! I bought my son’s truck and mine from these guys because it was such a !! I have already referred multiple friends and family to Hark Ford and to DJ! I bought my son’s truck and mine from these guys because it was such a great experience! Love all the Ford merch they sent me too! More

by NJA.HOWARD Verified Customer Verified Customer

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I love Hawk Ford! Everyone is so nice and helpful. I got a great deal on my Bronco. Thank you for making the process of buying a new car fun and easy. Everyone is so nice and helpful. I got a great deal on my Bronco. Thank you for making the process of buying a new car fun and easy. More

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I felt very comfortable working with DJ. He answered my questions or sought out the answer. He answered my questions or sought out the answer. More

by CALBMASTER Verified Customer Verified Customer

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Very straight forward sales process. No pressure at all & all the time needed to make a final decision. Certainly would recommend the dealership. No pressure at all & all the time needed to make a final decision. Certainly would recommend the dealership. More

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Everyone I worked with was fantastic. I emailed them about the truck I wanted, told them the details, as I was buying it for work, and I didn't want to spend all day at the dealership. We I emailed them about the truck I wanted, told them the details, as I was buying it for work, and I didn't want to spend all day at the dealership. We were texting on Friday night and worked out all the details. Then on Saturday morning, I emailed everything they needed to get the paperwork started. When I arrived at the dealership, they had the paperwork ready and the truck washed! It was a quick in and out, and I really appreciated them having it all ready so that I didn't waste a day! The truck runs great and they have an awesome rewards program that will keep us serving the truck here as well! More

by TJOHNSON2025 Verified Customer Verified Customer

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The Service Department was very helpful, and I especially want to thank Josh in Quick Service for taking care of my F350 roll hardtop installation. Everyone I spoke with was polite and professional. One s want to thank Josh in Quick Service for taking care of my F350 roll hardtop installation. Everyone I spoke with was polite and professional. One suggestion: it would be great if photos were added for all members of both the Service and Sales Departments. This would make it easier to know who to thank and recognize. The only hiccup was in communication between departments. My salesperson, DJ, was on vacation but had told me the part should arrive by Thursday. I had to call Sales myself to check on it, and while Chris in Sales (covering for DJ) was helpful, he was swamped with management duties. I called back to Chris later that day, but he had already left without following up, so I still didn’t know if I could bring my truck in for the installation—no one seemed to know. The next day, I called Quick Service (contact info provided by DJ) and spoke with Josh. At first, he couldn’t find the roll top but then located it, confirmed it was there, and told me to bring the truck in. He completed the installation that day—great service once I connected with the right person. Overall, I’m very happy with the service and appreciate everyone’s hard work. More

by SHAAS Verified Customer Verified Customer

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D.J. was great to work with he was very accommodating and addressed my questions and concerns. addressed my questions and concerns. More

by LSF1087 Verified Customer Verified Customer

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Quick and efficient work was done conveniently and. successfully. We have bough3 cars.here.and.will.return successfully. We have bough3 cars.here.and.will.return More

by ROBGWLEZ Verified Customer Verified Customer

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We just purchased our second car from DJ and Hawk Ford St.Charles. I have to say that DJ makes the purchasing experience much easier and not quite as stressful. In fact, the entire team works with you to St.Charles. I have to say that DJ makes the purchasing experience much easier and not quite as stressful. In fact, the entire team works with you to give you the best deal possible. We have been to dealers that try to "work with you" for hours, wearing you down hoping you will just cave and give in to their non-negotiating tactics, i.e. St. Charles Jeep. Hawk Ford of St. Charles is the exact opposite. I highly recommend buying a vehicle from this dealership, and their service department is just as good. More

by PB Verified Customer Verified Customer

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