Cynthia Krause

Overall great experience, very happy with the process and communication. Especially appreciate the text notifications for work needing done. communication. Especially appreciate the text notifications for work needing done. More

by molly1696 Verified Customer Verified Customer

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Every person that has anything to do with Basney is top notch and I am going to lease every car there for the rest of my life. notch and I am going to lease every car there for the rest of my life. More

by soxwinsoxwin Verified Customer Verified Customer

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Friendly staff, reasonable service charge, ease of taking it in and leaving it if you didn’t want to wait. They printed out a list of what they checked and shared that with us. Took the car through the carwa it in and leaving it if you didn’t want to wait. They printed out a list of what they checked and shared that with us. Took the car through the carwash. More

by mckaydannie44 Verified Customer Verified Customer

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Waited while vehicle was serviced. Quick turnaround time, friendly employees, car wash and popcorn. What more could one ask for? Service seems to have been completed in a professional Quick turnaround time, friendly employees, car wash and popcorn. What more could one ask for? Service seems to have been completed in a professional manner. Have to admit, it's the first time changing the brake fluid was part of the recommended service. More

by skipper294 Verified Customer Verified Customer

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Excellent service; Friendly and courteous staff; Knowledgeable ;Giod communication; a professionals; A+ service. Would recommend Knowledgeable ;Giod communication; a professionals; A+ service. Would recommend More

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Very helpful but took longer than told in the beginning. Good communication at first, then that stopped and I had to keep calling about my car. Good communication at first, then that stopped and I had to keep calling about my car. More

by Annddolgos Verified Customer Verified Customer

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Friendly and efficient service. I would recommend them for Honda service needs. They communicated well for my recall I would recommend them for Honda service needs. They communicated well for my recall More

by joyzelmanovich Verified Customer Verified Customer

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I have been a customer of this dealership for 25 years and I have never been disappointed and have always been welcomed here and I have never been disappointed and have always been welcomed here More

by hickvillage1 Verified Customer Verified Customer

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I have been a customer here for 25 years and have always been very wecomed been very wecomed More

by hickvillage1 Verified Customer Verified Customer

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Had car there three times for the exact same problem each time they said they did a full engine evaluation the last time they said it was the alternator and when I asked if it had been checked the previous t time they said they did a full engine evaluation the last time they said it was the alternator and when I asked if it had been checked the previous two times I got a rude answer. I feel like two unnecessary trips were made +2 towing to your establishment that were unnecessary if it had been done right the first time More

by ctcjh Verified Customer Verified Customer

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