Cynthia Krause
Cynthia Krause at Basney Honda
Refer Me

Cynthia Krause

Service Advisor

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

Contact Me
4.6
47 Reviews
4.6

47 Reviews

Write a Review

47 Reviews of Cynthia Krause

December 30, 2024

Dealership Rating
Employee Rating

Great service. Took care of all my needs in a timely fashion. Very well satisfied More

by johnsowers500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Seufert

December 27, 2024

Dealership Rating
Employee Rating

Expensive, non-friendly to insurance company, returned for incomplete and improper repair first time in More

by Rofalcon81@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 18, 2024

Dealership Rating
Employee Rating

Took four hours for an oil change. Oil change was supposed to be free as I recently bought my car from Basney and this was advertised. Got charged full price for it More

by Mwalters5959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Briney

December 18, 2024

Dealership Rating
Employee Rating

No problem scheduling an appointment for a recall part. The service was quick and easy. More

by tfhealy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris McGowan

December 13, 2024

Dealership Rating
Employee Rating

A great experience with professional employees with great communication skills and dedication to their work More

by rossiters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Seufert

December 13, 2024

Dealership Rating
Employee Rating

Great experience. Friendly staff, good and speedy service. When I walked into the wrong door, the staff were all very kind, even when they were open late. Would 100% r More

by Service Customer
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Curt Seufert , The woman who checked me out was very friendly and helpful!

November 27, 2024

Dealership Rating
Employee Rating

Very friendly and considerate to my knees free coffee and popcorn what mour can you ask for. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 20, 2024

Dealership Rating
Employee Rating

Amazing Service and Amazing people who work hard to be the best! It's always a pleasure to work with the best at Basney Honda! More

by DHAMMER151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 17, 2024

Dealership Rating
Employee Rating

Was able to change our appointment day with no problem. Got us in fast and was able to repair our vehicle within a few hours. Always great to work with this location! More

by kealake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 24, 2024

Dealership Rating
Employee Rating

Overall great experience, very happy with the process and communication. Especially appreciate the text notifications for work needing done. More

by molly1696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Steve Gagyi

1
...

Dealership Inventory (148 Vehicles)

used 2021 Honda Civic car, priced at $24,980
2021 Honda Civic
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
used 2021 Chevrolet Suburban car, priced at $54,980
2021 Chevrolet Suburban
used
Black exterior
Automatic
Four-wheel Drive
used 2017 Mitsubishi Lancer car, priced at $9,980
2017 Mitsubishi Lancer
used
Alloy Silver Metallic exterior
Automatic
Front-wheel Drive
new 2025 Honda HR-V car
2025 Honda HR-V
new
Urban Gray Pearl exterior
Automatic
All-wheel Drive
used 2017 Toyota Camry car, priced at $14,980
2017 Toyota Camry
used
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
used 2022 Honda Pilot car, priced at $32,980
2022 Honda Pilot
used
Platinum White Pearl exterior
Automatic
All-wheel Drive