Customer Relations
Customer Relations at DARCARS Toyota of Baltimore

Customer Relations | Page 7

Director of Technology and eCommerce

DARCARS Toyota of Baltimore

6007 Eastern Ave
Baltimore, MD 21224

4.7
95 Reviews
4.7

95 Reviews

Write a Review

95 Reviews of Customer Relations

February 27, 2026

Dealership Rating
Employee Rating

Darwin was exceptional his attention to detail is impecable and is super helpful ,he help us tremendously and he also was very patient over all the service was top notch .they are definitely re More

by tko12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darwin and michael

Mar 03, 2026

DARCARS Toyota of Baltimore responded

Thank you so much for your kind words! We’re thrilled to hear that Darwin provided such exceptional service and took the time to be patient, helpful, and detail-oriented throughout your experience. Making sure our customers feel supported and confident in their purchase is exactly what we aim for at DARCARS Toyota of Baltimore. We really appreciate your recommendation and can’t wait to see you back for your next vehicle. We’re so glad you left happy! 🚗

February 27, 2026

Dealership Rating
Employee Rating

Angelo was amazing. He gave me a great deal on a car and made the entire purchase super easy to do. More

by Nitrouge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angelo Rodriguez

Mar 03, 2026

DARCARS Toyota of Baltimore responded

Thank you for sharing your experience! We’re so glad to hear that Angelo made your car-buying process easy and helped you get a great deal. Providing smooth, stress-free service is exactly what we strive for at DARCARS Toyota of Baltimore. We truly appreciate your business and hope you enjoy your new vehicle! 🚗

February 26, 2026

Dealership Rating
Employee Rating

Brian Vasquez Lizama east to do business with and i recommend for future business with him More

by Ivaylo.dimitrov89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Vasquez Lizama, Humberto Mejia

Mar 03, 2026

DARCARS Toyota of Baltimore responded

Thank you for your feedback! We’re glad to hear that Brian Vasquez Lizama made your experience easy and enjoyable. At DARCARS Toyota of Baltimore, we strive to make every interaction smooth and stress-free. We appreciate your recommendation and look forward to assisting you again in the future! 🚗

February 24, 2026

Dealership Rating
Employee Rating

I worked with Melinda and had a wonderful experience! She made sure I knew exactly what was going on with my vehicle and was super friendly throughout the process. Will definitely be returning! More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melinda Curtin

Mar 03, 2026

DARCARS Toyota of Baltimore responded

Thank you for sharing your experience, Elizabeth! We’re so glad to hear that Melinda made your visit smooth, friendly, and informative. At DARCARS Toyota of Baltimore, we strive to keep every customer informed and comfortable throughout the entire process. We can’t wait to welcome you back for your next visit! 🚗

February 24, 2026

Dealership Rating
Employee Rating

Please to be here with Brian, he is nice guy and a good customer service More

by Nesar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Vasquez-Lizama, William Singley

Mar 03, 2026

DARCARS Toyota of Baltimore responded

Thank you for your feedback, Nesar! We’re glad to hear that Brian provided you with friendly and excellent customer service. At DARCARS Toyota of Baltimore, we strive to make every visit a positive experience, and it’s great to know he delivered that for you. We look forward to seeing you again soon! 🚗

February 24, 2026

Dealership Rating
Employee Rating

Always a great experience with my friends at DARCARS. I have been a customer since 2023. I just purchased my 2nd vehicle a few weeks ago from this location a 2025 Toyota RAV4. My friends and family have More

by Aminabduu2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angelo Rodriguez, Michael Hernandez

Mar 03, 2026

DARCARS Toyota of Baltimore responded

Thank you so much for your loyalty, Abdu! We’re thrilled to hear that your experience with DARCARS Toyota of Baltimore has been consistently great and that your second vehicle, the 2025 Toyota RAV4, brought you so much satisfaction. It’s wonderful to know that Angelo and Mike provided excellent service and made the process smooth. We truly appreciate your recommendation and look forward to helping you, your friends, and your family with all your future car needs! 🚗

February 24, 2026

Dealership Rating
Employee Rating

I had a great experience at DARCARS Toyota of Baltimore. The staff was friendly, professional, and very helpful throughout the entire process. They took the time to listen to what I needed and made everythi More

by Dixiramos13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Lizama

Mar 03, 2026

DARCARS Toyota of Baltimore responded

Thank you for sharing your experience! We’re so glad to hear that your visit to DARCARS Toyota of Baltimore was professional, welcoming, and pressure-free. Brian Lizama will be thrilled to know his patience and knowledge made your car-buying process smooth and stress-free. We truly appreciate your recommendation and look forward to assisting you again for all your future vehicle needs! 🚗

February 21, 2026

Dealership Rating
Employee Rating

The dealership has a pleasant atmosphere. The location was easy to reach. The staff was accommodating. More

by MBLife
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Angelo Rodriguez

Mar 03, 2026

DARCARS Toyota of Baltimore responded

Thank you for sharing your experience! We’re glad to hear that you found our dealership welcoming and easy to get to, and that our team made you feel well taken care of. At DARCARS Toyota of Baltimore, we strive to make every visit as smooth and pleasant as possible. We look forward to seeing you again soon! 🚗

February 21, 2026

Dealership Rating
Employee Rating

I had a great experience buying my preowned Honda Civic from Darwin at DARCARS Toyota of Baltimore. From the start, he introduced himself and even sent live pictures and a personalized video of the car, wh More

by rennie.lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darwin Rodriguez Humberto Mejia Lee Ray Ezequiel Ojeda

Mar 03, 2026

DARCARS Toyota of Baltimore responded

Thank you for sharing your experience, Rennie! We’re thrilled to hear that Darwin made your car-buying process smooth, stress-free, and personalized with live photos and a video. Providing helpful, pressure-free service is exactly what we aim for at DARCARS Toyota of Baltimore. We truly appreciate your recommendation and can’t wait to assist you, your friends, and your family again in the future! 🚗

February 21, 2026

Dealership Rating
Employee Rating

I recently purchased my new 2026 Toyota Grand Highlander, and I wanted to take a moment to recognize the incredible team who made the entire experience seamless from start to finish. My sales representati More

by Samantha16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angelo Rodriguez Michael Hernandez Gabriel Grullon

Mar 03, 2026

DARCARS Toyota of Baltimore responded

Thank you for sharing your experience, Samantha! We’re thrilled to hear that Angelo Rodriguez, Michael Hernandez, and Gabriel Grullon provided such attentive, professional, and seamless service throughout your purchase. Making the car-buying process smooth, stress-free, and enjoyable is exactly what we strive for at DARCARS Toyota of Baltimore. Congratulations on your new 2026 Toyota Grand Highlander! We’re so glad you had a positive experience and look forward to serving you again in the future. 🚗✨

...
7
...

Dealership Inventory (140 Vehicles)

used 2024 Toyota RAV4 car, priced at $27,149
2024 Toyota RAV4
used
Wind Chill Pearl exterior
Automatic
All-wheel Drive
used 2023 Nissan Sentra car, priced at $21,561
2023 Nissan Sentra
used
Super Black exterior
Automatic
Front-wheel Drive
used 2025 Toyota Camry car, priced at $25,147
2025 Toyota Camry
used
Ice Cap exterior
Automatic
Front-wheel Drive
new 2026 Toyota Camry car, priced at $29,690
2026 Toyota Camry
new
Underground exterior
Automatic
Front-wheel Drive
new 2026 Toyota RAV4 Plug-In Hybrid car, priced at $44,910
2026 Toyota RAV4 Plug-In Hybrid
new
Midnight Black exterior
Automatic
All-wheel Drive
used 2021 Toyota RAV4 car, priced at $24,878
2021 Toyota RAV4
used
Magnetic Gray Metallic exterior
Automatic
Front-wheel Drive