Crystal Massie
Crystal Massie at Marine Chevrolet

Crystal Massie

CFO

Marine Chevrolet

1408 Western Blvd
Jacksonville, NC 28546

4.6
42 Reviews
4.6

42 Reviews

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42 Reviews of Crystal Massie

November 11, 2024

Dealership Rating
Employee Rating

Hands down the best dealership i have worked from gabby to Kevin the whole team is simple amazing. More

by Jeff gaccione
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2024

Marine Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our team at Marine Chevrolet, especially with Gabby and Kevin. We strive to provide exceptional service, and it's great to know that we made a lasting impression. We look forward to assisting you again in the future! Sincerely, Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com

October 24, 2024

Dealership Rating
Employee Rating

Jacksonville is the best place to buy a car. From service to sales team is the best. More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Marine Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our service and sales teams at Marine Chevrolet. Your satisfaction is our top priority, and we appreciate you choosing us for your car-buying needs. We look forward to serving you again in the future! Sincerely, Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com

September 05, 2024

Dealership Rating
Employee Rating

Rumor Campbell was amazing. He has been so supportive!! He has reached out to me especially with the check engine issue More

by anitamother2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Manny Akahsai , Rumor Campbell

Sep 05, 2024

Marine Chevrolet responded

Thank you for your kind words about Rumor! We’re thrilled to hear that he provided you with excellent support, especially regarding your check engine issue. At Marine Chevrolet, we strive to ensure our customers feel taken care of throughout their experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com

June 15, 2024

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Employee Rating

My salesperson, Kevin Boyer will always be my salesman. He is a very professional and personable man to deal with. He answered all of my questions and dealt with outstandingly well. More

by Alfordrh2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karin Fuelleman, Kourtney Ezzell , Kevin Boyer, Casey and the whole service department

Jun 18, 2024

Marine Chevrolet responded

Thank you for choosing Marine Chevrolet and for sharing your positive experience with us, Alford. We are thrilled to hear that Kevin provided you with professional and personable service, answering all your questions. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com

February 13, 2024

Dealership Rating
Employee Rating

Brought my 2020 silverado in for a scheduled maintenance and oil change. They never rotated my tires. So now I'm not sure if they checked my fluids or my battery life. Or if they changed my oil or just hit More

by Kikidemus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 15, 2024

Marine Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, Kenny Bishop, Service Director, kennybishop@marinechevy.com

January 22, 2024

Dealership Rating
Employee Rating

Excellent service. JR is top notch and very thorough. Very pleased with the service at Marine Chevrolet. More

by steadmancrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karin Fuelleman, Kourtney Ezzell , JR

Jan 23, 2024

Marine Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, John Yun, GSM, 910-455-2121; johnyun@marinechevy.com

January 06, 2024

Dealership Rating
Employee Rating

I appreciate it when they notify me about other concerns about my vehicle. This way it can be taken care right away. Thank you for the quick service. More

by pgr.develdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Marine Chevrolet responded

I appreciate your review and I am glad to hear that our service team was able to assist you with all of your automotive needs. Please let me know if there is anything else that I can assist you with. Sincerely, Vinnie Havens, Service Manager, vinniehavens@marinechevy.com

January 03, 2024

Dealership Rating
Employee Rating

Not very transparent on total pricing. Was told around $500 for repair, when checked in was shown a price of $556 which was on par. Picked up vehicle and cost was $860. When questioned I w More

by vickman86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

Marine Chevrolet responded

Hello, I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Vinnie Havens, Service Manager, vinniehavens@marinechevy.com

September 23, 2023

Dealership Rating
Employee Rating

The techs quickly uncovered and repaired an ongoing electrical issue that had been troubling me for a long time. I have not had any issues since I picked the vehicle up. The staff especially my contac More

by bryandeem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karin Fuelleman, Kourtney Ezzell , Drew (last name unk.) and repair staff.

August 14, 2023

Dealership Rating
Employee Rating

I have bought 5 truck from this dealership and they have always go out of their way to make the sale. My salesman Juan needs to get a bonus. More

by lordrazor1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karin Fuelleman, Kourtney Ezzell , don't know the names of the sales manager and only the first name of the salesman Juan

Aug 14, 2023

lordrazor1 responded

i recommend my friends to visit Marine Chevy all the time. Better than Team Chevy.

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