Cristina Morales

The fact you limit the radius of giving customers a ride home to 5miles is insane.. I get that you have to put a cap but 5 miles.. I was ready to get brakes and other services but having to find my own way home to 5miles is insane.. I get that you have to put a cap but 5 miles.. I was ready to get brakes and other services but having to find my own way home made me not to do any business ever with penske gmc. More

by JMSCHAVEZ Verified Customer Verified Customer

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Had my truck for a week didn’t return my calls or texts. And the issue has not been resolved And the issue has not been resolved More

by TROD133 Verified Customer Verified Customer

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I’m extremely disappointed with my experience at Penske Buick GMC of Cerritos. I brought my car in after a smog check revealed a recall issue (NHTSA #22V137, Manufacturer Campaign #N222363740). I expected Buick GMC of Cerritos. I brought my car in after a smog check revealed a recall issue (NHTSA #22V137, Manufacturer Campaign #N222363740). I expected a simple, responsible handling of the recall—but instead, I came home to find my car had been crashed while in their possession. Let me be clear: I was not driving. The damage happened entirely while the dealership had control of my vehicle, and I’ve received no real accountability or acceptable resolution. This level of negligence is unacceptable, and the lack of transparency has made the situation even worse. I trusted them with my vehicle, and that trust was completely broken. I would advise anyone considering this dealership to think twice. More

by DIONNEFIRST Verified Customer Verified Customer

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I had an absolutely wonderful experience here! Everyone was so kind, helpful, and knowledgeable! Absolutely cannot recommend them enough! Everyone was so kind, helpful, and knowledgeable! Absolutely cannot recommend them enough! More

by Virtuous54 Verified Customer Verified Customer

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Great experience, very nice people and a quick turnaround. I was totally satisfied with my service turnaround. I was totally satisfied with my service More

by JAYZELLER Verified Customer Verified Customer

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Jose was awesome and I like how I was driven to see the car and I test drove it on the spot and Octavio was awesome and funny. I would buy from here again car and I test drove it on the spot and Octavio was awesome and funny. I would buy from here again More

by RDUFFEYWILLIAMS Verified Customer Verified Customer

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Did a Great job on my Tonneau installation and have awesome customer service they will always get my service awesome customer service they will always get my service More

by Davidblocker42 Verified Customer Verified Customer

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This dealership was very nice and clean. Extremely presentable. The show room was immaculate and everyone was very friendly. Definitely recommending this dealer to my family and friends. Extremely presentable. The show room was immaculate and everyone was very friendly. Definitely recommending this dealer to my family and friends. More

by HRAMIREZ029 Verified Customer Verified Customer

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Honest straight forward sales service,good job in all aspects will return for my next vehicle. aspects will return for my next vehicle. More

by DOUGLAS.HAMMOND777 Verified Customer Verified Customer

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The service was very quick, and the staff was very helpful. The young lady who helped me was very and and explained all the procedures to me. I don’t remember her name. helpful. The young lady who helped me was very and and explained all the procedures to me. I don’t remember her name. More

by DEBBIEJ97 Verified Customer Verified Customer

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