Creed Cate

Order process was simple. Finance / closing was a disaster. High pressure sales tactics, incorrect terms on contract requiring a second visit to the dealership to fix (2nd Finance / closing was a disaster. High pressure sales tactics, incorrect terms on contract requiring a second visit to the dealership to fix (2nd time this has happened to me at this dealership), unwilling to show finance paper work confirming MF on lease contract. Overall poor experience. More

by imsingh22 Verified Customer Verified Customer

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Very friendly and very professional! ! Always happy to help and answer any questions that come up! ! Always happy to help and answer any questions that come up! More

by CYDKMETO Verified Customer Verified Customer

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Creed and Justin were fantastic, they made us feel very comfortable with our purchase decision. We had a fantastic experience and would definitely recommend the dealership. comfortable with our purchase decision. We had a fantastic experience and would definitely recommend the dealership. More

by TTEGGE Verified Customer Verified Customer

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Great experience. everyone very professional. the process was Smooth, they provide good warranty for the engine. everyone very professional. the process was Smooth, they provide good warranty for the engine. More

by DANIEL_GHERGHITA Verified Customer Verified Customer

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I have bought several Mini Coopers from Niello and my sales person Creed and it has ALWAYS been a 5 star experience; from the initial reach out and start of negotiations all the way up to final home deli sales person Creed and it has ALWAYS been a 5 star experience; from the initial reach out and start of negotiations all the way up to final home delivery. Both Creed and Justin Watts, the sales manager followed-up with me during and after the process - and not in a pushy or annoying way. I will ALWAYS do any of my BMW and/or Mini business with Creed & Niello More

by Tomas Pollito SFO Verified Customer Verified Customer

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The dealer located an auto that fit my specifications and had it delivered within a few days.Creed Cate is among the best of the multitude of sale people I have engaged over the last 20 years of purchases , had it delivered within a few days.Creed Cate is among the best of the multitude of sale people I have engaged over the last 20 years of purchases , numbering over a dozen new autos. More

by TAPETTEY Verified Customer Verified Customer

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Amazing service! Creed is great to work with and he helped find me the car that works perfectly for my needs. Creed is great to work with and he helped find me the car that works perfectly for my needs. More

by GREGGCARTER Verified Customer Verified Customer

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Great experience with Creed. He is enthusiastic about cars and loves to share good things about the car. Got no pressure when shopping. He is enthusiastic about cars and loves to share good things about the car. Got no pressure when shopping. More

by XIONG1997827 Verified Customer Verified Customer

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BMW crew from Sacramento helped me to get my electric car. I am happy with their customer service. Since it was hurry car was not detailed properly. car. I am happy with their customer service. Since it was hurry car was not detailed properly. More

by PRASADHBK Verified Customer Verified Customer

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My experience ordering my Mini was fantastic- Creed was highly responsive throughout, and was always willing to provide greater context around a long wait. Also, we enjoyed hanging out with Zoe when we vis highly responsive throughout, and was always willing to provide greater context around a long wait. Also, we enjoyed hanging out with Zoe when we visited the dealership. :) More

by Scott Smith Verified Customer Verified Customer

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