Craig Smith

Worst service department, they committed to fixing a vibration when I purchased the vehicle from them, after 5 visits their solution is that I find a speed where it does not vibrate and drive at that sp vibration when I purchased the vehicle from them, after 5 visits their solution is that I find a speed where it does not vibrate and drive at that speed. This advise was given to me by the service manager, Craig smith. Worst experience I have ever had purchasing a vehicle. It’s been over 1 month and I’m still waiting for a part that was ordered for warranty work, I sent 3 messages for an update and never received a single call back. I called 4 times and was just put in voicemail. More

by rod30 Verified Customer Verified Customer

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Worst dealership! !!! Horrible people in service department. If you can avoid this dealershi, please do so at all cost. !!! Horrible people in service department. If you can avoid this dealershi, please do so at all cost. More

by rod30 Verified Customer Verified Customer

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These guys do not keep their word, be careful and get everything single item / 0promise in writing, you will be screwed over and they don’t care. everything single item / 0promise in writing, you will be screwed over and they don’t care. More

by rod30 Verified Customer Verified Customer

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Bob Parr does a GREAT job! I highly recommend this dealer over Napleton and Orlando Dodge whose service advisors are not nearly as competent, efficient, and friendly! I highly recommend this dealer over Napleton and Orlando Dodge whose service advisors are not nearly as competent, efficient, and friendly! More

by robert@robertjsmith.com Verified Customer Verified Customer

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The management team was amazing talking care of the issues I had and did everything I could ask of them!! I would definitely go back and or buy again from them!! issues I had and did everything I could ask of them!! I would definitely go back and or buy again from them!! More

by great440 Verified Customer Verified Customer

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Great service as always, the crew is the best in time and manner. Thanks to all manner. Thanks to all More

by semilop Verified Customer Verified Customer

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Central Florida Chrysler Jeep Dodge Ram is top-notch service! They demonstrate exceptional professionalism by addressing my needs with care. Their turnaround time is impressive and the work they did on service! They demonstrate exceptional professionalism by addressing my needs with care. Their turnaround time is impressive and the work they did on my RAM truck was phenomenal! Special thanks to Manager Craig & Winston Anderson from the Service Department for their kindness and always making me feel truly valued as a loyal customer. They go above & beyond to ensure everything is perfect! I highly recommend Central Florida Chrysler Jeep Dodge Ram to my family, friends & anyone looking for outstanding automotive service :) Warm Regards, Mrs. Wimbish More

by suzieq8859 Verified Customer Verified Customer

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The phone reception aspect of service has room to improve but Once I made contact with Craig everything went smoothly!! I had a excellent experience with Justin. He was professional attentive and followed up but Once I made contact with Craig everything went smoothly!! I had a excellent experience with Justin. He was professional attentive and followed up with communication as promised. Repair went without issues. I’m a 3 time Jeep owner and repeat customer at this location. I drive from Ocala specifically because of the great treatment I receive at this location. Justin in sales is also amazing! Thank you! More

by neatsleepride3 Verified Customer Verified Customer

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Awesome employees that assisted in making this the smoothest car purchase that I have made in a long time. smoothest car purchase that I have made in a long time. More

by TommyBoy0871 Verified Customer Verified Customer

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Can’t say enough to thank everyone at Central Florida Chrysler Dodge Jeep Ram for the professionalism and attention to helping me obtain our new Jeep Grand Cherokee. Everyone went out of their way to Chrysler Dodge Jeep Ram for the professionalism and attention to helping me obtain our new Jeep Grand Cherokee. Everyone went out of their way to deliver the best possible vehicle to me. I’ve purchased Dodge and Jeep vehicles for the last 40 years through different dealerships in Kissimmee, Miami, Orlando and even dealerships in Knoxville and Lenoir City Tennessee. Although all of the other dealerships were fantastic, Central Florida Chrysler Dodge Jeep Ram really went above and beyond. As was this purchase, most have been purchased out of the showroom floor. I’ve never realized how much of a “beating” the showroom vehicles receive. Upon purchasing my vehicle, my salesman Scott Webster send it first to the service department for a complete diagnostic checkup. It was determined that the batteries were “kind of low”, so Scott requested they be replaced even before it would be delivered to me.. Anyway the entire team at Central Florida Chrysler Dodge Jeep Ram and a special shout out to Wanda Cunningham who has stood by me all these years and is the #1 reason I will always be a CDJR customer no matter where my next adventure leads me. More

by TommyBoy0871 Verified Customer Verified Customer

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