Craig Noe

Purchased the vehicle quickly and easily. Trade in amount was close to that stated in their letter and was fair. All staff were professional and pleasant. Trade in amount was close to that stated in their letter and was fair. All staff were professional and pleasant. More

by MRUSS97113 Verified Customer Verified Customer

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Lauren was the salesperson I chose to work with after hearing great things about her from my neighbors. This was my fourth Subary lease and I couldn't have asked for a better experience. Lauren was incre hearing great things about her from my neighbors. This was my fourth Subary lease and I couldn't have asked for a better experience. Lauren was incredibly knowledgeable about the vehicle features, provided a detailed walk through and it was very pleasant negotiating a deal with her and her team. We all wanted to walk away happy from the table and she ensured I walked away feeling great. All of the managers came out to introduce themselves to me and I will for sure be recommending Lauren and the team to anyone else who needs a Subaru. In addition, they had the exact model I wanted on the floor - and I walked out with it less than four hours after I first walked in and drove it off the lot without test driving because it was my fourth Subaru Forester and I knew it was going to be awesome...and it is better than I even imagined! She also followed up with me twice after I took the car home to make sure all was well. I appreciated her follow up and not just feeling like a number! I have found my new favorite Subaru dealership! More

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Sales Dept is quite good and responsive. Service dept is horrible! I have a complaint with them and spoke to Subaru of America. My biggest complaint is that I never received a survey after t Service dept is horrible! I have a complaint with them and spoke to Subaru of America. My biggest complaint is that I never received a survey after the servicing. I bought a previous Subaru from Westchester Subaru and ALWAYS got a survey. This company fails to send the survey when the customer is dissatisfied. The manager does not respond to phone calls. Brandon Tucker from Subaru of America told me the dealerships are independently owned so they cannot control who gets a survey. Run any numbers and you will have complaints. In my situation, it could have easily been resolved if I was told up front my issue was not under warranty . The extended warranty I paid extra for. But its how the complaint was handled that upsets me. My advise is to go to another dealer. More

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Ronnie responded to emails promptly. Answered questions thoroughly. He is pleasant and patient. He is knowledgeable. Answered questions thoroughly. He is pleasant and patient. He is knowledgeable. More

by SIRFANI54 Verified Customer Verified Customer

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Great explanation of car features; easygoing discussion; fair prices; good follow-up. And we are very happy with the car. fair prices; good follow-up. And we are very happy with the car. More

by JBEHA1 Verified Customer Verified Customer

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I felt very comfortable and not pressured to do anything ok didn’t want to do. ok didn’t want to do. More

by CHRISTIAN Verified Customer Verified Customer

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Lauren Hirshowitz is an expert salesman and made every effort to answer my questions and concerns.. She is very knowledgeable and organized and made the entire process very easy. effort to answer my questions and concerns.. She is very knowledgeable and organized and made the entire process very easy. More

by CGROSSBACH Verified Customer Verified Customer

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Lauren Hirshowitz made my experience of leasing a new car pleasant, exciting and satisfying. She did everything perfectly. pleasant, exciting and satisfying. She did everything perfectly. More

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The whole team was very professional, courteous, and forthright. The whole experience was very quick and they answered all our questions. forthright. The whole experience was very quick and they answered all our questions. More

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Impeccable Customer Service, Friendly Staff and BLAZING fast service turnaround. I was made to feel like FAMILY. fast service turnaround. I was made to feel like FAMILY. More

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