Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
4.9
526 Reviews
4.9

526 Reviews

Write a Review

526 Reviews of Craig Douglas

December 07, 2025

Dealership Rating
Employee Rating

John Massalini was great to work with. He explained the truck well. He made the process of buying a new truck easy. Great guy and would use again. More

by www.tminges
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, John Massolini

Report | Print
Dec 07, 2025

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

December 01, 2025

Dealership Rating
Employee Rating

Sam, John, and Kevin, and Craig worked in unison to get the deal done. Very helpful, understanding, and knowledgeable! More

by Expedition
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Sam Adrian, Kevin Kneebusch

Report | Print
Dec 01, 2025

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

November 28, 2025

Dealership Rating
Employee Rating

Great experience! Samuel met me as I walked to the door. Talked briefly, discussed vehicle possibilities, found a vehicle, test drove, worked out details. On my way i More

by ronlarabee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

Report | Print
Nov 28, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 15, 2025

Dealership Rating
Employee Rating

Awesome service, everyone was really good, we was treated really well. I would recommend others More

by gregbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

Report | Print
Nov 15, 2025

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Norton!

November 13, 2025

Dealership Rating
Employee Rating

Everybody there was more than friendly, helpful, and all the Waze, let’s just think a dealership should be operating like enjoy shopping there More

by LOGMAN6999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

Report | Print
Nov 13, 2025

Ken Ganley Ford Norton responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2025

Dealership Rating
Employee Rating

Worst bunch of con men I ever dealt with. Wouldn't recommend these thieves to my Worst enemy. These guys shouldn't be involved with public in any compasity. More

by MURPHIRISHGRL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jack Leonhard

Report | Print
Nov 09, 2025

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 01, 2025

Dealership Rating
Employee Rating

Jack is amazing. We ended up buying another car from him a week later! No pressure, knowledgeable, personable, Would highly recommend! More

by LORI-AULT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch, Jack Leonhard

Report | Print
Nov 02, 2025

Ken Ganley Ford Norton responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 30, 2025

Dealership Rating
Employee Rating

Very easy transaction and straight forward. They were great every step of the process Would definitely buy from them again More

by joanreiff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Report | Print
Oct 30, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

Oct 30, 2025

Ken Ganley Ford Norton responded

Hello Joanreiff, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

October 18, 2025

Dealership Rating
Employee Rating

Fantastic dealership. Samuel was ga pleasure to work with. I will not hesitate to come back for our next vehicle. More

by Courtneyephillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Sam Adrian

Report | Print
Oct 18, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 07, 2025

Dealership Rating
Employee Rating

Jack and Craig were very friendly and helpful in helping us find the right choice for our next used car. We would highly recommend them to our friends and family. Looking forward to having our service wo More

by CJSKOL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Leonhard

Report | Print
Sep 07, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

1
2
...
53

Dealership Inventory (277 Vehicles)

new 2025 Ford Bronco Sport car, priced at $48,110
2025 Ford Bronco Sport
new
AZURE GRAY METALLIC TRI-COAT exterior
Automatic
Four-wheel Drive
$48,110
View Details
new 2025 Ford F-150 car, priced at $49,710
2025 Ford F-150
new
OXFORD WHITE exterior
Automatic
Four-wheel Drive
$49,710
View Details
new 2025 Ford Bronco Sport car, priced at $38,475
2025 Ford Bronco Sport
new
CARBONIZED GRAY METALLIC exterior
Automatic
Four-wheel Drive
$38,475
View Details
new 2025 Ford Explorer car, priced at $49,510
2025 Ford Explorer
new
VAPOR BLUE exterior
Automatic
Four-wheel Drive
$49,510
View Details
new 2025 Ford F-150 car, priced at $57,910
2025 Ford F-150
new
ICONIC SILVER METALLIC exterior
Automatic
Four-wheel Drive
$57,910
View Details
used 2018 Chevrolet Silverado 1500 car, priced at $19,944
2018 Chevrolet Silverado 1500
used
Cajun Red Tintcoat exterior
Automatic
Four-wheel Drive
$19,944
View Details
View All Inventory