

Cowboy Robert Goodman
Service Advisor
Mac Haik Ford Lincoln
7201 S Interstate 35
Georgetown, TX 78626
168 Reviews
Write a Review168 Reviews of Cowboy Robert Goodman
February 27, 2025
I had an excellent experience! From the time my service advisor took my call to the time i was handed the keys back, everything was perfect. My new Aviator needed a Tech Service B From the time my service advisor took my call to the time i was handed the keys back, everything was perfect. My new Aviator needed a Tech Service Bulletin applied to correct some error conditions. Tim was responsive, informative, and considerate. The process took a few days, but he kept me advised all along the way. Very impressed. Much more so than any other Lincoln dealership I have used. More
Other Employees Tagged: Tim Hairston
February 20, 2025
Nicole in sales is awesome - delivering world class customer service. 10 out of 10. Cowboy's attention to detail and customer care is also top tier! customer service. 10 out of 10. Cowboy's attention to detail and customer care is also top tier! More
Other Employees Tagged: Nicole Stewart
February 19, 2025
I love the mobile option for those of that can't take a ton of time away from the office. There was great communication from the original appointment and even through the bad weather and getting it resched ton of time away from the office. There was great communication from the original appointment and even through the bad weather and getting it rescheduled quickly. The tech was relatively new so he wasn't extremely knowledgeable but he was very up front and was able to remedy the situation he was dispatched to resolve! More
January 25, 2025
Very good service and friendly! Thanks! For you continued great service and being very prompt. Thanks! For you continued great service and being very prompt. More
Other Employees Tagged: Shay Piel, James Main, Mark Stepp, Charlie Tincher
January 10, 2025
It was an oil change. Nothing more nothing less. I woulda saved money and time going to Lube King. My left blinker is not working. I have to go back in three months to g Nothing more nothing less. I woulda saved money and time going to Lube King. My left blinker is not working. I have to go back in three months to get it fixed. Three months? No bueno. The truck is under warranty. WTH? More
Other Employees Tagged: Shay Piel, James Main, Mark Stepp, Charlie Tincher
