Courtney Whalen | Page 12

First time auto warranty service Outstanding customer service by service manager Kris! I did not understand my service warranty and the associates dealing with me almost had me come b Outstanding customer service by service manager Kris! I did not understand my service warranty and the associates dealing with me almost had me come back the next day to have part of the service fall under the paid agreement. I asked for a manager after clearly and politely explaining how disappointed I was and how inconvenient this would be for a mother of four to drive twenty minutes into town again, and Kris assured me that I would not in fact have to do this. They could take care of the paperwork to get it covered a different way without me returning for the next day service. Whew, what a relief! Anyway this guy went above and beyond to show his genuine care for customers! When people work in customer service they need to understand that you should always try to make the customer happy!!!! More

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2018 Avalon 10K Mile Service I took my Avalon in for the 10K mile service. Was in and out quick. Courtney was friendly and thorough as always, and Kris took the time to ask me h I took my Avalon in for the 10K mile service. Was in and out quick. Courtney was friendly and thorough as always, and Kris took the time to ask me how I liked my vehicle and if I was happy with the Service Department. They truly care if the customer is satisfied. More

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Service As always, excellent service and that "little extra" from every employee. The price for the "oil change and cabin filter" seemed rather high at As always, excellent service and that "little extra" from every employee. The price for the "oil change and cabin filter" seemed rather high at over $150.00 however. I recommed Sunshine Toyota to everyone though. More

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New tires roll down the road My service appointment went very well - waiting time was well within reason and the accomodations for waiting are great. The complementary coffee, d My service appointment went very well - waiting time was well within reason and the accomodations for waiting are great. The complementary coffee, donuts and popcorn make the wait time fly by. More

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All Perfect Simple oil, lube, tire rotation but quick as usual and a car wash tossed in. You guys are the best. Always attention to detail is first rate Simple oil, lube, tire rotation but quick as usual and a car wash tossed in. You guys are the best. Always attention to detail is first rate More

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Service Sunshine has the friendliest and fastest service of any dealership I Know! Didn’t have an appointment but the got me in right away with little wait t Sunshine has the friendliest and fastest service of any dealership I Know! Didn’t have an appointment but the got me in right away with little wait time More

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Regular service checkup. Courtney did an excellent job of getting my vehicle serviced properly! She kept me informed of the service work as I waited in the customer lounge a Courtney did an excellent job of getting my vehicle serviced properly! She kept me informed of the service work as I waited in the customer lounge area. More

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20,000 mile service I arrived to the dealership for my scheduled service 15-20 minutes early and the dealership jumped right into servicing my vehicle thoroughly and gett I arrived to the dealership for my scheduled service 15-20 minutes early and the dealership jumped right into servicing my vehicle thoroughly and getting me back on the road in a timely manner. More

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Vehicle Service Everyone is friendly and professional. They meet all our needs promptly. Service is scheduled in a timely manner. Waiting area is clean and comfortab Everyone is friendly and professional. They meet all our needs promptly. Service is scheduled in a timely manner. Waiting area is clean and comfortable. A nice selection of complimentary beverages. More

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Always 5 Star Every time I go to Sunsgine Toyota I feel like I get the VIP treatment when I walk in the door, love how I am treated there and the service is stellar Every time I go to Sunsgine Toyota I feel like I get the VIP treatment when I walk in the door, love how I am treated there and the service is stellar! Planning on continued business foray years the come... More

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