
Courtney Thompson
Admin
Southern Buick GMC Greenbrier
1300 South Military Highway
Chesapeake, VA 23320
19 Reviews
Write a Review19 Reviews of Courtney Thompson
March 08, 2025
You garage is the worst, you make appointment to see someone to make the real appointment. Even then we were told we didn't have one until a pulled my phone ans proved it. I don't trust your company. I someone to make the real appointment. Even then we were told we didn't have one until a pulled my phone ans proved it. I don't trust your company. I will never recommend southern to anyone. More
Other Employees Tagged: Jeff Owens, Heather Prince, Justyn Makley, Brett Lloyd, Richard Potts, Bryan Hunt, Jay Cunnigham
March 02, 2025
No air put in tires no wiper fluid even though on my receipt it has it was done on it service was not done. Waited two and a half hours for service not accepted receipt it has it was done on it service was not done. Waited two and a half hours for service not accepted More
February 19, 2025
This was my first visit and I love the personnel everyone was extremely helpful and the service was very good and timely so I will be returning back for my next service appointment was extremely helpful and the service was very good and timely so I will be returning back for my next service appointment More
Other Employees Tagged: Jeff Owens
February 13, 2025
Engine light came on after this horrible service. They forgot to install the oil plug They forgot to install the oil plug More
Other Employees Tagged: Derrick White, D'Aundre Whitfield, Jeff Owens, Heather Prince, Justyn Makley, Brett Lloyd, Richard Potts, Bryan Hunt, Jay Cunnigham , Sean Yancey
February 13, 2025
Very good customer service. They were very polite. They gave good service and they let me know what was going on on my car and kept me updated.. They were very polite. They gave good service and they let me know what was going on on my car and kept me updated.. More
Other Employees Tagged: Adam Burtner, Jorge Concepcion, Jeff Owens, Heather Prince, Justyn Makley, Brett Lloyd, Richard Potts, Bryan Hunt, Jay Cunnigham
February 09, 2025
Incompetent! !! Inconsiderate of my time!!! ignorant of recall repair!!!! No parts available!!!! Second wasted trip!!!!!!!! !! Inconsiderate of my time!!! ignorant of recall repair!!!! No parts available!!!! Second wasted trip!!!!!!!! More
Other Employees Tagged: Jeff Owens, Heather Prince, Justyn Makley, Brett Lloyd, Richard Potts, Bryan Hunt, Jay Cunnigham , Sean Yancey was very apologetic and kind
February 06, 2025
Had to reschedule an oil change due to short staff. Had to drive from Yorktown Had to drive from Yorktown More
Other Employees Tagged: Adam Burtner, Brett Lloyd
January 18, 2025
Came in and was greeted and serviced. Completed in a timely manner and out the door for me to go back to work. Not my first experience but by far one of my best. Customer Service greet Completed in a timely manner and out the door for me to go back to work. Not my first experience but by far one of my best. Customer Service greeter Rebecca was a breath of fresh air at 8:30 am Great addition to your customers More
Other Employees Tagged: Jessie Bell, Jay Cunnigham , Service Dept Rep. Rebecca 5 star
December 22, 2024
Friendly people. Quick service. No issues with the maintenance I got done. I would come again. Quick service. No issues with the maintenance I got done. I would come again. More
Other Employees Tagged: Jessie Bell, CJ Burns, Adam Burtner, Mikul Brown, Cynthia Adams, Jorge Concepcion, Jeff Owens, Heather Prince, Justyn Makley

