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Cosmo Laurino
Cosmo Laurino at Rallye BMW
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Cosmo Laurino

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.5
309 Reviews
4.5

309 Reviews

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309 Reviews of Cosmo Laurino

February 26, 2025

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Employee Rating

Good service attitude and get the job done according to customers requirements. Will make appointment with him for next service time. More

by Ken
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Brandon Tibbals, Anthony Persaud, Kevin Juman

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Feb 27, 2025

Rallye BMW responded

Ken, we're delighted to hear that you had a positive experience with our team at Rallye BMW. We look forward to seeing you for your next service appointment!

February 22, 2025

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The staff working at Rallye BMW Service Are pleasant Courteous Professional And Nice The Service Manager is the best More

by JRSUNSETSTRIP21
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Danielle Dewling , Dennis

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Feb 24, 2025

Rallye BMW responded

Thank you for the wonderful feedback! We're delighted to hear that our Rallye BMW Service team and manager provided such a positive experience. We appreciate your support and look forward to serving you again!

February 22, 2025

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Feel like going straight to a sharks mouth. The magnificent building doesn’t match with the poor service. More

by wagabun2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bret Hines

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Feb 26, 2025

Rallye BMW responded

I'm sorry to hear about your experience with our service. We strive for excellence and it's disappointing to know we didn't meet expectations this time. Please reach out so we can address any concerns you have directly. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 11, 2025

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It's always a good feeling to have my car in the Rallye BMW workshop. The only thing I have with them is that they always have some excuse not to give me a loaner car, sometimes my car stays for weeks wait More

by MONELNLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Scott Robinson, Christopher Williams

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Feb 12, 2025

Rallye BMW responded

Thank you for sharing your feedback about Rallye BMW. We're glad to hear that you're generally satisfied with our workshop, but we apologize for any inconvenience regarding the loaner car availability. We'll certainly look into this matter and work on improving our service in this area. Your patience is greatly appreciated!

February 09, 2025

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Employee Rating

Always a great service center, clean and respectful. Never had an issue. Would recommend to family More

by christineeschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Kevin Juman, Jason Quillupangui, Richard Johnson, Layla Narvaez

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Feb 10, 2025

Rallye BMW responded

We appreciate your business and your review! Thanks from the Rallye BMW Team, Christine!

February 04, 2025

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Very professional and very friendly service. Specifically the lift service makes my trip much easier. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Anthony Persaud

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Feb 04, 2025

Rallye BMW responded

Eric, we're delighted to hear that our service and lift option made your visit convenient at Rallye BMW. Thank you for the kind words!

February 04, 2025

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Great service, So far there is nothing at this time that. Can say more Thank you More

by bmajewski5
Recommend Dealer
Yes
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Feb 05, 2025

Rallye BMW responded

Thanks for the 5-star review. We hope to see you again at Rallye BMW!

February 02, 2025

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I am very happy with the dealership. Service representative Cosmo is great always very helpful and knowledgeable about the service More

by lindag103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Kraly

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Feb 03, 2025

Rallye BMW responded

We're delighted to hear that Cosmo provided such helpful and knowledgeable service at Rallye BMW! Thank you for sharing your positive experience with us. We look forward to serving you again in the future!

January 29, 2025

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This BMW dealer has the largest show room in Nassau county. Their sales persons are nice, but you are under no pressure to buy. More

by Seming
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, David Huang

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Jan 30, 2025

Rallye BMW responded

Seming, we're glad you enjoyed the spacious showroom and felt comfortable with our team at Rallye BMW. Thanks for sharing your experience!

January 28, 2025

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Employee Rating

Rallyes BMW makes you feel like family. Always read to help you with your needs More

by RAYDAWGZ138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Diaz, Brandon Tibbals, Carlos Nieto

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Jan 28, 2025

Rallye BMW responded

Thank you for the 5-star review of Rallye BMW, Ray!

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