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Cory Shaw
Cory Shaw at Upstate Chrysler Dodge Jeep RAM
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Cory Shaw

Sales Manager

Upstate Chrysler Dodge Jeep RAM

125 Prospect St
Attica, NY 14011

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3 Reviews
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3 Reviews

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3 Reviews of Cory Shaw

December 30, 2024

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It was a very friendly atmosphere, Cory answered all of me and my wife's questions regarding our new car purchase More

by hughestch
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Recommend Dealer
Yes

Other Employees Tagged: Madison Bork

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Dec 31, 2024

Upstate Chrysler Dodge Jeep RAM responded

Hughestch, we're delighted to hear that Cory provided a friendly atmosphere and answered all your questions at Upstate Chrysler Dodge Jeep. Enjoy your new car!

December 27, 2024

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Discovered tires on newly purchased $40,000 vehicle were not capable. Upon request for action, nothing was even attempted to help out customer. More

by Jjphillips1818
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No
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Jan 10, 2025

Upstate Chrysler Dodge Jeep RAM responded

Hello, we appreciate your feedback and understand that tire performance is a significant aspect of vehicle satisfaction. Your vehicle passed a thorough inspection, including a tire check, before it was offered for sale. Before purchase, the left front tire was at 7/32, the right front tire was at 6/32, the left rear tire was at 6/32, and the right rear tire was at 6/32. To pass NYS inspection, tires need to be at 2/32. We also offered tires at our cost if you wanted to replace the ones on the truck, but you declined. While we strive to ensure our customers' satisfaction, we cannot provide a tire replacement post-purchase due to personal preference. We appreciate your understanding and hope we earn back your trust in the future.

Jan 11, 2025

Jjphillips1818 responded

So a tire that nearly passes inspection is put on a 40000$ truck and nothing was offered to me as far as replacements, which is absurd to have to pay for tires after buying a vehicle purchased days before. Not impressive customer service arguing with a customer. Proper etiquette would be a reply as to how can we fix this.

Jan 11, 2025

Jjphillips1818 responded

Tires were spinning upon leaving dealership with a dusting of snow. Truck got stuck with trailer in two inches of snow.

December 02, 2024

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Sale was great. Cory was very helpful. Everything went smoothly and quickly. Cory kept me up to date with whole process. I would definately recommend. More

by Julie Reinhardt
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Recommend Dealer
Yes
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Dec 03, 2024

Upstate Chrysler Dodge Jeep RAM responded

Julie, we're delighted to hear that Cory made your experience smooth and efficient at Upstate Chrysler Dodge Jeep. Thank you for recommending us!

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