Madison Bork

Excellent service friendly personnel job well done. We traded car but would highly recommend to others We traded car but would highly recommend to others More

by Darlene Verified Customer Verified Customer

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Great service and knowledge from Chris in the service department. Easy appointment schedule for service. department. Easy appointment schedule for service. More

by Ron Verified Customer Verified Customer

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Friendly quick service from Chris. Always a step ahead when it comes to service and quality Always a step ahead when it comes to service and quality More

by jeremy.erny Verified Customer Verified Customer

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Mike Walko was terrific through the whole process. I lived 300 miles away and they offered to pay for my flight to upstate NY WOW! Everything was done with no pressure and the whole team genuinely car I lived 300 miles away and they offered to pay for my flight to upstate NY WOW! Everything was done with no pressure and the whole team genuinely cared. Highly recommend these folks! More

by MDECK0 Verified Customer Verified Customer

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I have been looking for a truck for awhile now and found one that I like. Upstate ↖️ Chrysler Dodge jeep RAM answer all my questions and were quick with the loan process one that I like. Upstate ↖️ Chrysler Dodge jeep RAM answer all my questions and were quick with the loan process More

by Almeter94 Verified Customer Verified Customer

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Dropped my Jeep off Sunday afternoon and picked it up Monday afternoon. No problems and all 3 recalls were taken care of. Monday afternoon. No problems and all 3 recalls were taken care of. More

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I bought a Pacifica Pinnacle Hybrid from Upstate sight unseen over the phone. I'm from northern Michigan. Everyone I spoke with was friendly, knowledgeable, and cheerful. Mike emails me every week asking unseen over the phone. I'm from northern Michigan. Everyone I spoke with was friendly, knowledgeable, and cheerful. Mike emails me every week asking if everything is ok or if there is anything he can do. I am very pleased with all parties involved in making this long distance transaction easy, even fun. Even their service department has emailed me, not that I can use them from 250 miles away. Regards; Steven Robinson Except for the way the radio works we like the car very much too. More

by AVESTEVE Verified Customer Verified Customer

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If you want great service for your vehicle or a new or used vehicle. Upstate CDJR in Attica NY is the dealership for you. Why? It's because I've had my SUV serviced here and I just traded my Foot Edge Sel used vehicle. Upstate CDJR in Attica NY is the dealership for you. Why? It's because I've had my SUV serviced here and I just traded my Foot Edge Sel in here and a GMC Arcadia SLE from them was beyond awesome expensive and far better than experience that I had at Castilone CDJR in Batavia New York. More

by Derrick Buckingham Sr. Verified Customer Verified Customer

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This was the BEST car buying experience I’ve ever had! !!! Stress free, every question answered, and every detail addressed. !!! Stress free, every question answered, and every detail addressed. More

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Horrible customer service and the appraiser they have probably needs money to get a clue. Been a customer here for 9 years. When I walked in I was told my truck was in a moderate accident on the carfax probably needs money to get a clue. Been a customer here for 9 years. When I walked in I was told my truck was in a moderate accident on the carfax and thats why they were offering such a low price for my trade. Which was untrue my truck was never in an accident. After I informed him of that fact, he then continued with the same false estimated numbers. He told me to wait 6 months until the lease was up and come back. I will never in my life or children's life ever go to upstate ram in attica again. More

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