Cory McConville
Cory McConville at BMW of Westlake

Cory McConville

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
464 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

7 yrs, 2 mos

4.8

464 Reviews

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464 Reviews of Cory McConville

June 20, 2025

Dealership Rating
Employee Rating

Outstanding service overall! Oil change completed in less than an hour and good customer service. More

by Monica
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 19, 2025

Dealership Rating
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Helpful and caring team that keeps you informed with not just the progress but also what other needs your car may have. More

by JOSHI324
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik

Jun 20, 2025

BMW of Westlake responded

Josh, reviews like this give us motivation and help us ensure we provide high-quality care.

June 18, 2025

Dealership Rating
Employee Rating

Service representatives was very professional, informative and polite will definitely go back BMW of Westlake for all my schedule maintenance More

by LONNIE1966
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony Hildebrandt

Jun 19, 2025

BMW of Westlake responded

Lonnie, thank you so much for the positive review!

June 10, 2025

Dealership Rating
Employee Rating

The service center is respectful and works to reduce stress in all interactions. I’ve been treated well by this department so far. More

by KRISTINMEYERS81
Service Price Transparency
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Recommend Dealer
Yes

June 08, 2025

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Friendly and competent staff. Service and showroom staff helpful and able to solve issues when they arise. More

by RWDEES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 11, 2025

BMW of Westlake responded

Ron, your wonderful feedback and rating mean a lot to us.

June 02, 2025

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Great customer service from Brittany. The team was able to diagnose a complicated issue and solve the problem relatively quickly. More

by MJS
Service Price Transparency
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Recommend Dealer
Yes
Jun 05, 2025

BMW of Westlake responded

Thank you so much for your positive comments about BMW of Westlake!

May 31, 2025

Dealership Rating
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Cory did an excellent job of handling my service work. He was efficient, professional, and made me feel that I was an appreciated Customer. More

by Prefernoemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

May 27, 2025

Dealership Rating
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Brittaney and her team were awesome to work with! Would definitely recommend her to anyone needing work done on their BMW. I appreciate her being overly cautious with my custom work and making sure I More

by MELENDEZ.MIKE
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2025

BMW of Westlake responded

Hi Mike, we are very happy to have provided you with such a positive experience!

May 26, 2025

Dealership Rating
Employee Rating

The whole team was very well informed and explained all the procedures well. I felt like they cared about taking care of my car. More

by Rego, Shirley
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

May 30, 2025

BMW of Westlake responded

Shirley, we're happy you found our staff to be so supportive during your experience here at BMW of Westlake.

May 21, 2025

Dealership Rating
Employee Rating

While there service is a five star rating the dealership was not willing to honor the 3rd year warrant just because it was a couple months past the third calendar year. The X5 mileage was half of what was e More

by CARLHOSFELD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2025

BMW of Westlake responded

Carl, we truly appreciate your honest feedback.

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