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Cory Lunsford
204 Reviews
204 Reviews
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204 Reviews of Cory Lunsford
August 01, 2018
Great Service Had the 55k service done at the service center recently. It was a job well done! Our advisor Cory was very courteous, explained everything beforehand, Had the 55k service done at the service center recently. It was a job well done! Our advisor Cory was very courteous, explained everything beforehand, and went through everything afterwards.Thanks Cory! More
by CHXLI
Verified Customer
July 30, 2018
Excellence in Customer Service I have purchased many vehicles from Toyota of ROSEVILLE. This was a routine service visit and the visit for me to get parts as well. I have never left I have purchased many vehicles from Toyota of ROSEVILLE. This was a routine service visit and the visit for me to get parts as well. I have never left ROSEVILLE TOYOTA without being happy. I always see Cole whenever I can and He is the Main Reason I keep bringing my vehicles to This Service Department over any other. He takes great care of me and I feel like I am seeing an old Friend every time I take my vehicles in. I know if Cole had to leave This Toyota Dealership for any reason, I would follow him to wherever he went. He means that much to me. He defined Excellence in Customer Satisfaction at every visit. He calls it like he sees it and he is always right. I respect this man and how he treats me and others as well. This man goes above and beyond every day he reports to his second home at Roseville Toyota. He has a family to take care of here and we depend on him for keeping us on the road in a safe vehicle! He is the best!! More
by Zachary55216
Other Employees Tagged: Chris Martinez, Tony Bernasconi , Cole Anderson
July 29, 2018
Service Great job once again. It's very nice to have someone who cares about your needs when it comes to car repairs. Great Job and thanks for the shuttle bac Great job once again. It's very nice to have someone who cares about your needs when it comes to car repairs. Great Job and thanks for the shuttle back. Your driver was fun . My car was fixed right . More
by ARCTICROCKER
Other Employees Tagged: Bekah Huey
July 29, 2018
Vehicle maintenance service I have been having my autos serviced at John L Sullivan Toyota for over 15 years and has always been treated with courtesy and professionalism. I have been having my autos serviced at John L Sullivan Toyota for over 15 years and has always been treated with courtesy and professionalism. More
by FELIXF71
Other Employees Tagged: Kyle Schumacher
July 27, 2018
Tire replacement Service to teplace tire took more than an hour and a half dedpite appointment. Had a flat on Friday. Brought for service. No available new tire to r Service to teplace tire took more than an hour and a half dedpite appointment. Had a flat on Friday. Brought for service. No available new tire to replace. Patched flat and aske to return Monday 23 for replacement. Tire came late Monday asked to come Tuesday 24. Made apptment for 1:30. Waited too long tor work to finish. More
by BEATRHYTHMS
July 25, 2018
Best service rep at Roseville is Cory Lunsford I hadn't had a new car in close to 12 years and after I bought my new 4Runner in 2016 I started to bring it to the Roseville dealership. I made my fir I hadn't had a new car in close to 12 years and after I bought my new 4Runner in 2016 I started to bring it to the Roseville dealership. I made my first appointment for service with Cory. After my 2-year service agreement was up I was a little concerned about the cost of maintaining my beautiful car and Cory explained it very simply what I was in store for. He always makes me feel like I'm just like his sister and he's taking care of me. I love that! I always refer him when somebody wants to know where to take their Toyota. More
by PAINTSALOT2003
July 24, 2018
Personalized service Fast friendly, texted me when my car was done and took care of all my concerns. I don’t remember my service managers name but she was heading to Flor Fast friendly, texted me when my car was done and took care of all my concerns. I don’t remember my service managers name but she was heading to Florida to a cheerleading camp. She was so helpful and easy to deal with. More
by DANIELREGAN6250
July 15, 2018
Regular service. I made an appointment to have my every 5,000 mile servicing done. I waited for my car in the comfortable lounge. While enjoying free coffee, I read I made an appointment to have my every 5,000 mile servicing done. I waited for my car in the comfortable lounge. While enjoying free coffee, I read the paper which I had brought with me. The service rep suggested a few added service needs to which I agreed. The car is 13 years old, and I have had no problems with it. I attribute that to good, regular servicing. Thank you Toyota for making such a good car. More
by SLPA8240
July 13, 2018
Awful I have been coming here for years and usually the tire rotation is included in the service. They wanted to charge extra for every little service that I have been coming here for years and usually the tire rotation is included in the service. They wanted to charge extra for every little service that was rendered. I felt like I was being nickeled and dimed to death and things were added on that weren't even necessary. They said I needed brakes because there was a little bit of rumbling in the steering wheel, and when I asked what percentage the brake pads were out they said they never removed the tires to check the brakes. So why would I need new brakes if you never even checked the rotors or the brake pads ? This is just for openers I will never returned your service center again More
by SPICNSPANSHAN74
July 12, 2018
Regular Oil Change I use Toyota service in Roseville for regular Oil Changes/maintenance for my car. I have not had any issues or concerns in the past 7 years. The wait I use Toyota service in Roseville for regular Oil Changes/maintenance for my car. I have not had any issues or concerns in the past 7 years. The wait time can be lengthy, but I am always told up front what to expect. More
by friesenlj33
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