Cortney Ware
Cortney Ware at Julio Jones Kia

Cortney Ware | Page 6

Service Advisor

Julio Jones Kia

4301 Greensboro Ave
Tuscaloosa, AL 35405

Contact Me
4.8
86 Reviews
4.8

86 Reviews

Write a Review

86 Reviews of Cortney Ware

November 08, 2025

Dealership Rating
Employee Rating

Mr. Cortney and Mrs. Brittany and Mrs Robin and Mrs Megan all the staff are great people, and always great service. Always glad to have a team like this to assist me with all my kia vehicles. More

by tuckerry21
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Nov 10, 2025

Julio Jones Kia responded

Thank you so much for your kind words and continued trust in our team! We’re thrilled to hear that Cortney, Brittany, Robin, Megan, and the rest of the staff have taken great care of you. We truly appreciate your loyalty and look forward to serving you and your Kia vehicles for years to come! 🚗✨

November 08, 2025

Dealership Rating
Employee Rating

Too long; no follow-up; not adequate info regarding car; cost too high; not satisfied More

by yolande.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brittany McPherson

Nov 10, 2025

Julio Jones Kia responded

We’re sorry to hear about your experience and appreciate your honest feedback. We’d like the opportunity to discuss this further and make things right. Please reach out to our Service Manager at (205) 345-8040 so we can review your visit in detail and address your concerns.

November 04, 2025

Dealership Rating
Employee Rating

Great service at Julio Jones Kia! The staff was friendly, helpful, and got my car done fast. I really appreciate their professionalism and great customer care. More

by K4YSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

Julio Jones Kia responded

Thank you so much for the kind words! We’re thrilled to hear you had a great experience with our team and that your service was quick and professional. We truly appreciate your trust in Julio Jones Kia and look forward to serving you again! 🚗💨

October 26, 2025

Dealership Rating
Employee Rating

Other than hard to get someone once I did everything was good. Salesman did a good job! More

by tprosperi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Julio Jones Kia responded

Thank you for sharing your experience! We’re so glad to hear everything went smoothly and that our team took great care of you. We truly appreciate your kind words and hope to see you again soon! 🚗😊

October 23, 2025

Dealership Rating
Employee Rating

Everything was quick and fast and they take care of you and they friendly people More

by wlowe2874.wl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2025

Julio Jones Kia responded

Thank you for sharing your experience! We’re so glad to hear everything went smoothly and that our team took great care of you. We truly appreciate your kind words and hope to see you again soon! 🚗😊

October 21, 2025

Dealership Rating
Employee Rating

Very professional n excellent workers. They finished my car in a timely manner. Would highly recommend Julio Jones dealership. More

by sndy5bsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2025

Julio Jones Kia responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team provided professional and timely service. Your recommendation means a lot to us — we look forward to serving you again at Julio Jones Kia! 🚗💫

October 17, 2025

Dealership Rating
Employee Rating

We received superb service. The staff was patient and answered all my questions to help me better understand the issue at hand. PROFESSIONAL! More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The Service guy who checked me in when I pulled up.

Oct 28, 2025

Julio Jones Kia responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team provided professional and timely service. Your recommendation means a lot to us — we look forward to serving you again at Julio Jones Kia! 🚗💫

October 14, 2025

Dealership Rating
Employee Rating

Excellent experience this is my 3rd service and everytime it is a great experience for me More

by SHAVONNE141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Julio Jones Kia responded

Thank you for your continued trust and loyalty! We’re so glad to hear that each visit has been a great experience for you. Our team truly appreciates your support and looks forward to providing you with the same excellent service every time! 🚘✨

October 10, 2025

Dealership Rating
Employee Rating

I recently brought my 2024 Sportage in for my final complimentary service appointment with no existing issues. During the service, I was informed that a nail had been found in my rear driver-side tire More

by ALEXISSEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Julio Jones Kia responded

Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand your concern regarding the tire inspection during your recent service visit. Our goal is always to provide transparent and trustworthy service, and we take situations like this very seriously. We’d appreciate the opportunity to review this further with you to ensure everything is made right. Please contact our Service Manager directly at 205.345.8040 Ext. 5414 so we can personally look into what happened and address your concerns promptly. We truly value your business and the trust you place in Julio Jones Kia, and we hope to have the chance to restore your confidence in our service team.

October 07, 2025

Dealership Rating
Employee Rating

Even with the delay with the internet being down, Daniel made sure to keep me updated on when the system was restored. Overall, nice first experience with getting my vehicle serviced! More

by DESTYN.STOWE
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Oct 10, 2025

Julio Jones Kia responded

We’re so glad to hear Daniel kept you informed and made your first service experience a great one, even with the delay. Thank you for your patience and for choosing Julio Jones Kia!

...
6
...

Dealership Inventory (153 Vehicles)

new 2026 Kia K5 car, priced at $32,690
2026 Kia K5
new
Snow White Pearl exterior
Automatic
All-wheel Drive
new 2026 Kia K4 car, priced at $25,220
2026 Kia K4
new
Snow White Pearl exterior
CVT
Front-wheel Drive
new 2026 Kia Seltos car, priced at $29,235
2026 Kia Seltos
new
Pluton Blue/Black Roof exterior
CVT
All-wheel Drive
new 2026 Kia K4 car, priced at $28,875
2026 Kia K4
new
Wave Blue exterior
CVT
Front-wheel Drive
used 2024 Hyundai Sonata car, priced at $21,736
2024 Hyundai Sonata
used
Portofino Gray exterior
Automatic
Front-wheel Drive
new 2026 Kia K4 car, priced at $24,825
2026 Kia K4
new
Interstellar Gray exterior
CVT
Front-wheel Drive