Cortney Ware
Cortney Ware at Julio Jones Kia

Cortney Ware

Service Advisor

Julio Jones Kia

4301 Greensboro Ave
Tuscaloosa, AL 35405

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4.8
100 Reviews
4.8

100 Reviews

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100 Reviews of Cortney Ware

June 19, 2026

Dealership Rating
Employee Rating

Excellent service, nice and friendly The advisor set up an appointment to bring my car back. More

by ATINKER001
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jun 19, 2026

Julio Jones Kia responded

Thank you for the wonderful review! We're glad to hear you received excellent service from our team. Providing friendly assistance and helping our customers stay informed throughout the service process is very important to us. We appreciate your kind words and are happy our advisor was able to get your follow-up appointment scheduled. Thank you for choosing Julio Jones Kia, and we look forward to serving you again! 🚗⭐️😊🔧

June 18, 2026

Dealership Rating
Employee Rating

Very good. Friendly people willing to get things done Everyone willing to do everything it takes to make customer happy More

by Charlesweaver090266
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jun 19, 2026

Julio Jones Kia responded

Thank you for the wonderful review! We're thrilled to hear that our team was friendly, helpful, and willing to go the extra mile to make sure you had a great experience. Customer satisfaction is our top priority, and it's rewarding to know our efforts made a difference. We truly appreciate your support and thank you for choosing Julio Jones Kia. We look forward to serving you again in the future! 🚗⭐️😊

June 17, 2026

Dealership Rating
Employee Rating

Julio Jones Kia goes above and beyond fit their customers! Highly recommend Cortney Ware as your service guy! More

by Brittchy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Julio Jones Kia responded

Thank you for the wonderful review! We're thrilled to hear that our team went above and beyond to take care of you. Providing exceptional customer service is always our goal. We especially appreciate your kind words about Cortney Ware—she works hard to ensure every service experience is a great one. Thank you for your recommendation and for choosing Julio Jones Kia. We look forward to serving you again in the future! 🚗⭐️🔧😊

June 16, 2026

Dealership Rating
Employee Rating

Daughter in law took car for me So I didn't personally experience the experience. Bye More

by k.tillman
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jun 17, 2026

Julio Jones Kia responded

Thank you for the review! We appreciate you taking the time to share your feedback. We're glad your daughter-in-law was able to assist with your vehicle visit. Thank you for choosing Julio Jones Kia, and we hope to have the opportunity to serve you personally in the future! 🚗⭐️😊

June 14, 2026

Dealership Rating
Employee Rating

Under a new service manager while you can't ask for anything better great customer service great communication all around words cannot explain More

by vinson.mott
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jun 15, 2026

Julio Jones Kia responded

Thank you for the wonderful review! We're thrilled to hear that you've had such a positive experience with our new Service Manager and service team. Providing great customer service and clear communication is our top priority, and it's rewarding to know we delivered. We truly appreciate your kind words and your trust in Julio Jones Kia. We look forward to continuing to serve you for years to come! 🚗⭐️🔧😊

Jun 15, 2026

vinson.mott responded

God bless thank you for treating me as it was you in my place Awesome 00 percent

June 03, 2026

Dealership Rating
Employee Rating

I am always pleased with Kia they're professional from the Service Department- Sale Representatives/Associate I'm not good with names but Cortney pleasant attitude/ smile Rayquan the same and the others I More

by cynleta95
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jun 05, 2026

Julio Jones Kia responded

Thank you so much for your kind words and continued support! We’re honored to hear that our Service Department and Sales Team consistently provide you with a professional and positive experience. We’ll be sure to share your compliments with Cortney, Rayquan, and the rest of our team. It’s wonderful to know that the little things—whether it’s offering assistance, arranging transportation, or simply greeting you with a smile—have made a difference. We truly appreciate you being part of the Julio Jones Kia family and look forward to serving you for many years to come! 🚗⭐😊

June 02, 2026

Dealership Rating
Employee Rating

Great Great customer service and the service was fast with getting my oil changed Clean place More

by cierachandler16
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jun 03, 2026

Julio Jones Kia responded

Thank you for the great review! We’re so glad to hear you received excellent customer service and that your oil change was completed quickly. It's also wonderful to know you found our facility clean and comfortable. We truly appreciate your support and look forward to serving you again at Julio Jones Kia! 🚗⭐😊

May 29, 2026

Dealership Rating
Employee Rating

It was great and good hospitality! The snack room was advanced with multiple things, nice environment and very nice people. It wasn't a rude person in site! I'll love to go again. More

by alia39702
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

May 30, 2026

Julio Jones Kia responded

Thank you for the amazing review! We’re delighted to hear you enjoyed the hospitality, welcoming atmosphere, and our snack room amenities. Providing a comfortable and friendly experience for every customer is important to us, and we’re glad our team made such a positive impression. We truly appreciate your kind words and look forward to seeing you again at Julio Jones Kia! 🚗⭐😊

May 21, 2026

Dealership Rating
Employee Rating

The best staff! The staff is always so sweet and professional. They are always Very attentive and super helpful! More

by carley_frost13
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

May 23, 2026

Julio Jones Kia responded

Thank you for the wonderful review! We’re so happy to hear our team continues to provide sweet, professional, and attentive service every time you visit. We truly appreciate your support and look forward to helping you again in the future!

May 19, 2026

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Employee Rating

Very sweet and helpful she was very knowledgeable and helped me with my issue and provided me other options for not having to Wait More

by KAMILLER45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Julio Jones Kia responded

Thank you for the wonderful review! We’re so glad to hear you had such a positive experience. It’s great to know she was sweet, knowledgeable, and helpful while providing options to make your visit more convenient and comfortable. We truly appreciate your kind words and thank you for choosing Julio Jones Kia!

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